#United States #Angels on Call #Care Excellence #Age-Friendly Health #Peekskill

Angels on Call Homecare: A New Era in Aging Care

Angels on Call Homecare, based in Peekskill, New York, has recently been recognized as an Age-Friendly Health System — Committed to Care Excellence. This prestigious acknowledgment comes from the Institute for Healthcare Improvement (IHI) and The John A. Hartford Foundation, in partnership with the American Hospital Association (AHA) and the Catholic Health Association of the United States (CHA). The organization stands out as a leader in providing specialized care for dementia, Parkinson's disease, and home health services across the Hudson Valley.

Understanding the Age-Friendly Health Systems Initiative

The Age-Friendly Health Systems initiative is aimed at improving care for older adults. It evaluates organizations based on their implementation of the 4Ms Framework: What Matters, Medication, Mentation, and Mobility. The focus is on delivering reliable, evidence-based care specifically tailored to the needs of older individuals. As part of the initiative, Angels on Call Homecare has applied the 4Ms throughout its dementia and movement care programs, ensuring a personalized and compassionate approach that aligns with clinical standards.

In the past three months, the data gathered indicates notable improvements in client engagement, safety, and overall satisfaction. By championsing a mission that merges purpose, dignity, and innovation, Angels on Call Homecare is redefining what homecare can look like for older adults.

Leadership Statement: A Message of Transformation

Eric J. Dalton, Vice President of Angels on Call and recently honored as the 2025 International Elite 100 Healthcare Visionary of the Year, emphasizes that this recognition is much more than an accolade. As he aptly puts it, "This recognition isn't just an achievement — it's a declaration. For years, we've insisted that the future of homecare belongs to those who treat aging not as decline, but as transformation."

He elaborates on how the 4Ms represent a profound commitment. They are not merely theoretical concepts but practical promises that guide the organization’s approach to care. With 'What Matters' framing their purpose, 'Medication' embodying mindfulness, 'Mentation' introducing meaning, and 'Mobility' fostering movement toward possibility, each facet of care is designed to elevate the experience of aging.

A Global Network of Care

Angels on Call Homecare now joins over 5,200 health organizations worldwide that provide age-friendly care to over 5.4 million older adults. This distinction aligns them with a global commitment to excellence, empathy, and equity for senior citizens, marking a significant moment in their journey.

Robert Dalton, the CEO of Angels on Call Homecare, shares insights into the impactful work of their caregivers. He states, "Every day, I watch our caregivers deliver miracles in motion — the quiet kind. They lift, they listen, and they learn what matters most. This recognition honors not only our systems and protocols but our people — the Angels who make care personal. Being Age-Friendly doesn't just mark a compliance checklist; it reflects a culture we embody daily."

Excellence in Care Since 2005

Founded in 2005 by registered nurse Pamela Fitzpatrick, Angels on Call Homecare has distinguished itself as a national leader in dementia and movement care innovation. It became the first and only homecare provider in the United States certified for Parkinson's disease care, along with multiple accolades like Caring Super Star and Provider of Choice. Its dedication to the Age-Friendly Health Systems movement is not just about enhancing its reputation; it's about uplifting the standards of homecare throughout New York, ensuring every older adult receives holistic and compassionate treatment.

Eric Dalton concludes with a thought that speaks to their ethos: "Recognition like this validates our belief that excellence in care is not an endpoint — it's a way of being. Our goal is not only to be known for our credentials but to be remembered for our compassion. Every home we enter, every family we support — that's where true care excellence lives."

For more insights about the Age-Friendly Health Systems initiative and its transformative impact, visit www.ihi.org/agefriendly.