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Crestwell Underwriters and Convr®: A New Era in Commercial Underwriting

On July 7, 2026, Crestwell Underwriters announced a significant expansion of their partnership with Convr®, the leading workbench platform for commercial insurance underwriting. This collaboration aims to modernize and streamline the traditional underwriting process, which has often been hindered by manual tasks and inefficiencies.

The Challenges in Traditional Underwriting

The underwriting community is well aware of the issues that come with a manual, time-consuming submission process. It pulls experienced underwriters away from making important risk assessments, which are crucial for the sustainability and growth of any insurance organization. Recognizing these hurdles, Crestwell Underwriters set out to seek a solution that would empower their team to focus on higher-value decisions rather than bogging down in paperwork.

The Initial Solution: Convr’s Intake Module

Crestwell initially approached Convr® to utilize their Intake module, a tool designed to automate and optimize submission workflows. As noted by Paul DiFrancesco, Chief Underwriting Officer at Crestwell Underwriters,

"We saw immediate value in using Convr’s Intake module. It allowed us to filter out submissions that didn’t align with our risk appetite and significantly reduced the manual review workload for our underwriters."

This partnership began with a single module but quickly revealed greater potential as both entities recognized the need for a holistic approach to underwriting.

Expansion of Partnership

As the collaboration evolved, Crestwell Underwriters began to utilize not just the Convr Intake but also the Convr Scores system. This addition has allowed them to gain a more thorough understanding of each submission, leading to a much faster transition from data gathering to decision-making.

John Stammen, CEO of Convr®, highlighted the transformative potential of this partnership, stating,

"Crestwell Underwriters demonstrates a commitment to innovate and a readiness to challenge conventional practices in commercial underwriting."

With the integration of both Intake and Scores, Crestwell Underwriters is now positioned to increase their business volume while focusing their underwriters on risks that genuinely align with their requirements. This dual system not only expedites decision-making but also enhances consistency for broker partners, a critical aspect of the insurance business.

Key Features of Convr’s Solutions

Founded on a vision for modernizing underwriting processes, Convr's Intake feature automates data ingestion. It effectively categorizes, extracts, and prioritizes data from a variety of sources, including PDFs, Excel, and emails. Such functionality assists in revamping workflows for clearances and loss analyses, significantly speeding up the underwriting workflow.

Convr Scores enabled the Crestwell team to evaluate submissions quickly. This tool ensures that the business being quoted fits within their prescribed risk appetite, streamlining the evaluation process further.

"This partnership exemplifies the forward-thinking nature that we envisioned for Convr," stated Stammen.

Conclusion

Crestwell Underwriters’ choice to partner with Convr® underscores a pivotal moment in commercial underwriting. By leveraging cutting-edge technology, they not only optimize their operations but also enhance their strategic decision-making capabilities. This collaboration promises to redefine how underwriting is conducted in the specialty insurance market, setting a new standard for efficiency, accuracy, and service quality.

With a focus on innovation, Crestwell Underwriters is decidedly taking the necessary steps to adapt and thrive in an ever-evolving industry landscape. This partnership may very well be a blueprint for others looking to modernize their processes and effectively meet the demands of today’s insurance market.