Introduction
On July 7, 2026, DXC Technology, a prominent player in technology and business innovation, inaugurated its new Customer Experience Center in Bengaluru, India. This strategic move solidifies DXC's presence in the region and serves as a landmark facility focusing on artificial intelligence (AI) to transform customer interactions and business processes.
A State-of-the-Art Facility
Spanning an impressive 200,000 square feet, this facility is one of DXC's largest global centers, designed to deepen client engagement and bolster collaboration. The center features a range of innovative spaces, including immersive customer experience zones and flexible collaboration areas, which facilitate the development and scaling of AI-driven solutions. In this modern environment, teams from DXC, clients, and partners work collaboratively to co-create solutions that drive significant business outcomes.
Engineering Collaboration
Ramnath Venkataraman, President of Consulting and Engineering Services at DXC Technology, emphasized that the company's greatest asset is its team. He stated that the new center is crafted to foster closer collaboration between DXC's talented engineers and clients, enabling them to innovate together and implement AI-driven solutions that address complex business challenges. By nurturing this cooperative environment, DXC aims to expedite the transformation of client ideas into tangible results.
Facilitating Scale and Innovation
As DXC strives to assist businesses in transitioning from AI experimentation to large-scale implementation, they invest heavily in environments that enable clients to prioritize high-value use cases. The center provides rapid prototyping capabilities for solutions and integrates AI into existing technological frameworks, solidifying its relevance in operations. Showcasing DXC's expertise across AI, consulting, engineering, cloud, cybersecurity, and network transformation, the facility lays the groundwork for designing and executing integrated AI capabilities that align with business operations.
Core Competencies
At the heart of the new center is DXC's flagship AI Hub, dedicated to transforming AI concepts into practical solutions through hands-on development and testing. This hub, coupled with a robust Cyber Testing Field, Forensics Lab, Security Operations Center, and Network Operations Center, creates a comprehensive ecosystem from solution design through implementation and real-time monitoring. This integration supports end-to-end service delivery, allowing phased innovation and operational improvement.
Impact on Client's Business
Rob Le Busque, President for Asia Pacific and Japan at DXC Technology, described the center as a catalyst for innovation, engineering excellence, and customer collaboration. By uniting their consulting, engineering, and operational expertise in one space, DXC is committed to accelerating AI adoption among clients, creating connected enterprises where human and AI agents work in tandem to optimize systems and improve outcomes.
About DXC Technology
DXC Technology, listed on the NYSE under the symbol DXC, is a leading technology and business innovation partner that offers software, services, and solutions to global enterprises and public sector organizations. With broad experience in managed infrastructure, application modernization, and industry-specific software solutions, DXC aims to modernize and secure some of the world's most complex technological environments. By leveraging AI, DXC empowers organizations to achieve rapid results amid exponential change. For more information, visit
dxc.com.