Eleanor Health Expands Access to Addiction Care through Partnership with Cigna and Evernorth Behavioral Health

Expansion of Addiction Care Access

Eleanor Health, a leading provider of comprehensive behavioral health services, has made a significant move by joining forces with Cigna Healthcare and Evernorth Behavioral Health. This partnership aims to broaden access to treatment for individuals grappling with substance use disorders (SUD) across various states in the U.S.

What This Partnership Means

As of October 1, 2025, Eleanor Health is now an in-network provider for members of Cigna and Evernorth, effectively making it easier for millions to access critical addiction and mental health services. Current estimates suggest that this initiative impacts over 4.7 million covered lives, providing vital support for approximately 366,000 individuals facing addiction challenges.

Eleanor Health's CEO, William McKinney, expressed that this collaboration is pivotal in fulfilling their mission to aid individuals impacted by addiction in leading fulfilling lives. The partnership allows the organization to offer its empathetic and effective model of care to an even larger audience, ensuring families receive comprehensive treatment rather than just addressing the symptoms of their conditions.

A Comprehensive Approach to Care

Eleanor Health follows a holistic clinical model, focusing on personalized care plans that promote collaborative efforts between the individual and a multidisciplinary clinical team. This coordinated approach includes medication-assisted treatment (MAT), psychiatric services, therapy, peer support, and nurse-led care coordination. The effectiveness of this model is demonstrated by impressive member engagement statistics: clients typically stay with Eleanor Health for an average duration of 22 months, significantly exceeding the national average. Moreover, nearly 90% of members report noticeable improvements in mental health indicators such as depression, anxiety, cravings, or social well-being within the first 90 days.

Stigma-Free Care is Paramount

A key aspect of Eleanor Health’s service model is its commitment to creating a stigma-free environment. Feedback from members indicates that a staggering 96% feel genuinely cared for throughout their treatment journey, emphasizing the importance of compassionate care in the recovery process.

Reducing Barriers to Access

Being included in the Cigna and Evernorth networks means that obtaining high-quality addiction treatment will be more straightforward and less burdensome for members. Eleanor Health is dedicated to providing equitable, trauma-informed, and stigma-free services, ensuring that individuals and their families receive the comprehensive support needed during their recovery journey.

Conclusion

The strategic alliance with Cigna Healthcare and Evernorth Behavioral Health marks a significant milestone in Eleanor Health’s efforts to enhance access to addiction and mental health services. By leveraging their proven value-based care model, Eleanor Health aims to continue expanding its reach and impact in the ongoing battle against substance use disorders, empowering more individuals to achieve long-term recovery and rebuild their lives.

To learn more about Eleanor Health's innovative services and locations, visit www.eleanorhealth.com.