#United States #Houston #symplr #Healthcare Operations #NAMSS 2025

symplr Launches a Unified Operations Platform

At the NAMSS 2025 Conference, symplr®, a frontrunner in healthcare operations software, unveiled an upgraded unified platform designed to optimize the entire provider journey. Recognizing the fragmented nature of provider management in healthcare, symplr has integrated essential functions like credentialing, enrollment, and performance management into a single, seamless interface. This innovation promises to enhance efficiency and elevate patient care standards.

Addressing Fragmentation in Healthcare Operations

In the current healthcare landscape, providers often face cumbersome and time-consuming processes due to disconnected systems. Each physician is an asset, generating an average of $2.3 million annually for their hospitals. However, every day spent in credentialing delays equates to approximately $6,500 in lost revenue per provider. Given that turnover rates among medical service staff can hit up to 64%, reducing scheduling gaps and administrative burdens is vital.

Dr. Angel Mena, Chief Medical Officer at symplr, emphasized the urgency of harmonizing workforce data: “When workforce data is interconnected across credentialing, scheduling, and quality systems, hospitals can do much more than just speed up onboarding; they can streamline compliance and boost the quality measures that directly influence patient outcomes and reimbursement.”

Key Features of the Unified Provider Journey

The updated Operations Platform introduces several critical features aimed at enhancing operational efficiency:

• - Centralized Data Management: A singular record that supports various operational teams, ensuring that medical staff offices and scheduling departments work cohesively.
• - Connected Workflows: Processes across credentialing, enrollment, scheduling, and performance are linked to minimize errors during transitions.
• - Lifecycle Visibility: Comprehensive tools allow tracking of a provider’s status from hiring through offboarding, ensuring transparency and accountability throughout the process.
• - Quality Integration: By connecting data sources, the platform supports essential functions like peer review and sanction management, directly tied to performance measures impacting revenue.
• - Revenue Protection and Compliance: Streamline administrative processes to mitigate errors that could jeopardize hospital revenue and compliance with regulations.

Enhancing Provider Experience and Patient Care

The findings from symplr's 2025 Compass Survey reveal that clinicians waste about 88 minutes every day on administrative tasks. This inefficiency not only hampers provider satisfaction but also detracts from patient care. According to the newly implemented unified approach, hospitals can reduce administrative burdens, optimize resource allocation, and improve patient experience significantly.

Attendees at NAMSS 2025 have the opportunity to experience live demonstrations of symplr's cutting-edge Operations Platform at booth #412, showcasing how the solution redefines provider management in a way that is both connected and patient-centric. Additionally, visitors can download the eBook titled "Unifying the Provider Journey" to gain deeper insights into these advancements.

About symplr

Founded to revolutionize healthcare operations, symplr stands as a trusted partner for 9 out of 10 hospitals in the U.S. and over 400 health plans across the country. Their pioneering operations platform aims to streamline processes, enhance care quality, and deliver better health outcomes powered by a robust cloud-based solution. With offerings spanning workforce, quality, provider data management, and financial solutions, symplr is committed to helping health organizations navigate change effectively. For further information, visit www.symplr.com.