#United States #Albany #Medicare #Healthcare Fraud #New York StateWide Senior Action Council

Beware of Doctor Spoofing Calls: A Growing Threat to Seniors

As the digital landscape continues to evolve, so do the tactics used by scammers targeting vulnerable populations. In June 2025, the New York StateWide Senior Action Council (StateWide) identified a particularly insidious trend known as doctor spoofing calls, highlighting it as their Medicare Fraud of the Month initiative. This scam exploits the trust that seniors have in healthcare providers, manipulating caller ID to create a false sense of legitimacy.

Understanding Doctor Spoofing Calls

Doctor spoofing occurs when scammers use technology to manipulate the caller ID information presented to victims. By making it appear as though the call is coming from a legitimate source, such as a doctor's office or Medicare themselves, fraudsters can easily dupe unsuspecting seniors into providing sensitive personal information.

Maria Alvarez, Executive Director of StateWide, explains, "Scammers are getting sneakier. They can now manipulate your caller ID to make it look like your doctor's office, Medicare, pharmacy, or even local hospitals are calling. This trick is called 'spoofing,' and it's designed to gain seniors' trust and steal personal information." This alarming tactic poses a significant risk to the approximately 2.5 million senior citizens residing in New York State.

Common Tactics Used by Scammers

Fraudsters employ several strategies in these spoofing calls. They might suggest that:

• - Your doctor requires confirmation of your Medicare number for a back brace.
• - Test results are ready, but they need your Social Security number for verification.
• - Medicare is updating records and needs a simple confirmation of details from you.
• - A pharmacy requires your date of birth and insurance information to refill a prescription.

Each of these scenarios is a cleverly crafted trap, intended to extract personal data that can lead to identity theft or financial loss.

How Seniors Can Protect Themselves

Awareness is key in combating these scams. Here are some guidelines that seniors can follow to protect themselves:

• - Hang Up and Find a Trusted Number: If you suspect a call is a spoof, hang up and contact your healthcare provider or Medicare using a number you trust — like the one from their official website or your Medicare card.
• - Don’t Share Personal Information: It’s vital to avoid sharing any personal information over the phone with callers you do not recognize.
• - Avoid Answering Yes or No: Questions that require a simple affirmative or negative answer can be manipulated to create false consent. Instead, hang up if you feel uncomfortable.
• - Review Medicare Statements: Regularly check your Medicare Summary Notices (MSNs) and Explanations of Benefits (EOBs) for any discrepancies, such as services or medical equipment not received.

Reporting Medicare Fraud

If you suspect that you or someone you know has fallen victim to these scams, reporting is crucial. The New York State Senior Medicare Patrol (SMP) has set up resources to assist victims. You can contact their helpline at 800-333-4374 for help and guidance. Alvarez assures, "We have trained counselors to help educate Medicare beneficiaries in the fight against health care fraud."

Moreover, the Federal Program aims to inform and safeguard seniors while enhancing awareness about potential scams. The SMP also offers educational presentations and assistance with any Medicare queries, plan comparisons, and understanding patients' rights across New York State.

Conclusion

With estimates suggesting that Medicare fraud costs taxpayers over $60 billion annually, it is imperative for seniors and caregivers to remain vigilant. The introduction of the Fraud of the Month program by StateWide serves as a timely reminder that awareness can help thwart the malicious efforts of scammers. It's a call to arms to protect our seniors, ensuring they receive the care and respect they deserve without the shadow of deceit looming over them.