Mountain Laurel Dermatology Reports Data Security Incident Affecting Personal Information

Mountain Laurel Dermatology Data Security Incident



Mountain Laurel Dermatology (MLD), located in Asheville, North Carolina, has alerted the public regarding a recent security breach involving potential access to personal health information. The organization takes the matters of privacy and security of client information with utmost seriousness.

Incident Overview


On May 12, 2025, MLD detected unusual activity related to their cloud-based network systems. In response, they swiftly implemented measures to secure their systems and engaged independent specialists to perform a thorough investigation. Initial findings indicated that certain data might have been accessed or acquired without proper authorization.

Following the incident, MLD undertook the essential task of identifying individuals whose information may have been affected. This process involved reviewing data and collecting necessary contact details to inform impacted parties. The meticulous efforts reached a conclusion on June 27, 2025, when MLD arranged to dispatch notification letters to all potentially affected individuals whose addresses were available.

Information Compromised


According to MLD's evaluation, the data that may have been involved includes names, dates of birth, Social Security numbers, insurance claim details, billing information, test results, and other medical treatment or diagnostic records. It is important to note that not all types of information were compromised for every individual affected, and unauthorized access to MLD's electronic medical records system was not reported.

Response and Prevention Strategies


Upon discovering the data breach, MLD acted decisively to enhance their network security and prevent similar incidents in the future. They have now established a toll-free call center intended to address inquiries and concerns regarding the incident. Representatives are available to assist customers from 8:00 AM to 8:00 PM Eastern Time on weekdays, excluding public holidays, at the number 833-380-4913.

The privacy and safeguarding of personal and protected health information remain top priorities for MLD. The organization expresses sincere regret for any inconvenience or concerns this incident may have caused to its clients. MLD is committed to continuously improving its data security measures to ensure a safe environment for sensitive information.

MLD encourages all individuals to remain vigilant and take proactive steps in safeguarding their personal information, particularly after a data incident.

By keeping the lines of communication open with affected individuals, MLD aims to maintain trust and transparency, providing support for those impacted by this unfortunate incident.

Topics Health)

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