Fabric Collaborates with Rush University to Enhance On-Demand Healthcare with AI Innovations

Transforming Healthcare Delivery with AI



In an era where patient care demand is at an all-time high, two innovators in the healthcare industry have joined forces to create a groundbreaking solution. Fabric, a company renowned for its advancements in care delivery and patient experience, has established a strategic partnership with the esteemed Rush University System for Health in Chicago. Together, they are unveiling Rush Connect, a platform that promises to revolutionize patient access to medical care through AI-driven innovations.

The Need for Efficient Healthcare Access



Healthcare systems worldwide face increasing pressure due to a rise in patient demand, coupled with clinician burnout. Many healthcare models still operate through fragmented systems, complicating workflows and making it difficult for patients to access timely care. According to a recent Deloitte report, nearly all patients express a desire for convenient virtual healthcare options, yet these options remain insufficiently available. To fill this gap, Fabric utilizes its advanced AI technologies to support healthcare providers, allowing them to deliver scalable care that meets the expectations of modern patients without compromising service quality.

Introducing Rush Connect



Rush Connect serves as a beacon of hope in the healthcare landscape, guiding patients from the onset of their symptoms right through to their treatment journey. Central to this experience is Fabric’s always-on AI assistant, which triages patient concerns in real-time and directs them to the appropriate care pathway. For those who subscribe to Rush Connect+, the service provides access to a seamless virtual care platform where licensed healthcare providers can swiftly devise treatment plans. This integration of smart triage with immediate care delivery stands to significantly reduce patient wait times and enhance healthcare accessibility.

“Partnering with Rush is an exciting journey for us,” stated Aniq Rahman, Fabric’s founder and CEO. “Their dedication to innovation aligns perfectly with our mission of enhancing patient access, setting a new standard in healthcare delivery across the nation.” By leveraging their technology, Rush is building a more efficient system that caters to patient needs while ensuring high-quality care accessible anytime, anywhere.

A Leap Towards Continuous Care



Fabric’s approach moves beyond the traditional episodic healthcare model towards one characterized by continuous, on-demand access. Their platform allows healthcare providers to streamline workflows, shortening the average time they spend per asynchronous visit significantly, making consultations up to ten times faster than what is typically required in standard healthcare environments.

Rush University Medical Center, which ranks among the top hospitals in the United States, is poised to be one of the first major health entities to implement this progressive methodology across its services. The integration emphasizes same-day and next-day care options along with ongoing virtual consultations, transforming how patients interact with their healthcare systems.

“Using Fabric’s platform, we can enhance our services and respond to patients' increasing expectations for a continuous healthcare experience,” shared Ben Wolfe, Senior Director of Digital Transformation at Rush. “Rush is devoted to revolutionizing healthcare, and we are excited to offer these new digital solutions that make patient journeys simpler and more personalized.”

A Scalable, Patient-Centric Future



This innovative partnership showcases a scalable model for health systems in the face of workforce shortages and rising patient demand. By thoughtfully integrating AI into their core operations, Rush and Fabric are constructing a healthcare model that is responsive, resilient, and tailored to individual patient needs. The collaboration stands as a guideline for other healthcare systems looking to enhance their services in an era where digital-first approaches are increasingly essential.

Health systems eager to expand healthcare access and engage with Fabric's AI-enabled platforms are encouraged to explore partnership options through Fabric's website. As healthcare continues to evolve, collaborations like these highlight the potential for technology to solve significant challenges in patient care.

About Fabric



Fabric is positioned as a leader in healthcare technology with a vision to address critical clinical capacity challenges. Its integrated care access platform assists patients from initial search through to treatment and follow-up, employing a proprietary Hybrid AI that merges conversational AI capabilities and physician-led clinical logic. Fabric strives to ensure quality care is available for everyone, anytime, contributing to more equitable health outcomes across various stages of the patient experience.

With a clientele that includes 30,000 employers and major health systems such as OSF HealthCare and Intermountain Health, Fabric is supported by influential investors including Google Ventures and Salesforce Ventures. As they continue to innovate, their solutions are set to reshape how care is delivered, making healthcare more accessible while maintaining excellence in patient outcomes.

Topics Health)

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