My Mental Care Launches English Therapy to Bridge Cultural Gaps in Japan

My Mental Care: Breaking Cultural Barriers in Therapy

In December 2025, Statera Inc., a Tokyo-based company, officially launched "My Mental Care," an online psychotherapy platform that now offers therapy in English. This initiative aims to assist foreigners living in Japan, bilingual individuals, and those with multicultural backgrounds who feel more comfortable communicating their emotions in English. This new English service is a response to the growing demand for culturally sensitive mental health support in Japan.

About My Mental Care

My Mental Care connects clients with licensed therapists in a fully online environment. Initially launched in Japanese in April 2024, the English service emerged from a pressing need, addressing difficulties faced by English speakers in finding therapists well-versed in Japanese cultural nuances.

Why English Therapy?

The mental health landscape in Japan presents unique challenges:

- Individuals often struggle to access mental health services from their home countries while residing in Japan.
- There’s a scarcity of English-speaking therapists who can understand and appreciate Japanese culture.
- Many Western therapy methods do not align well with Japanese cultural values.
- Those caught between Western and Japanese cultures often find it hard to receive adequate support.

My Mental Care’s English therapy service was designed with these issues in mind. It aims to bridge the existing cultural divide, providing a platform where clients can seek therapy in a culturally aware environment.

Founder’s Perspective: Minori Ozuki

Minori Ozuki, a California Associate Marriage and Family Therapist (AMFT) and the founder of My Mental Care, emphasizes, “We’re not just translating therapy into English. We’re creating culturally attentive therapy. Finding a therapist is like finding a partner.” Her diverse upbringing in Japan, Canada, Hawaii, and Los Angeles, combined with her personal struggles to find an understanding therapist, inspired her mission.

Ozuki highlights her experience while searching for a therapist in the U.S., often needing to explain Japanese cultural concepts, which would consume valuable session time. She passionately asserts that understanding one’s cultural background enhances the therapeutic experience, significantly impacting the quality of the session.

Key Features of My Mental Care

Fully Online Experience

My Mental Care’s platform is entirely online, making it accessible for individuals who may feel uncomfortable visiting a traditional mental health clinic. Whether it's individuals hesitant about in-person visits, parents unable to leave home, or those in rural areas with limited access to mental health services, My Mental Care caters to various needs without requiring physical appearances.

Personalized Matching System

Much like dating, finding the right therapist is about compatibility. Clients can input their concerns and preferences—such as gender, language, price range, or specific areas of expertise—to receive a curated list of therapists who fit their criteria. This ensures a more tailored approach to therapy, enhancing the likelihood of successful engagement.

Browse without Registration

Understanding that many clients feel anxious about the initial step of seeking help, My Mental Care allows users to browse through therapist photos and profiles without needing to register. Ozuki intended to create an inviting atmosphere, easing potential clients into the therapy process before committing to any service. The hope is to foster an environment where clients feel comfortable exploring their options.

Launch Event Recap

To celebrate the introduction of the English platform, a launch event was held in Harajuku, Tokyo, bringing together creators, community members, partner organizations, and musicians. This milestone was not only a celebration but an initiative to reshape the conventional perception of mental health in Japan. The event aimed to present mental wellness in a light, approachable, and enjoyable manner, encouraging guests to integrate mental health care naturally into their daily lives.

Through engaging conversations and lively music, the launch illustrated a modern approach to mental health, emphasizing it as an everyday aspect of self-care and promoting a cultural shift to normalize therapy.

Service Overview

- Service Name: My Mental Care
- Operator: Statera Inc.
- Format: Online therapy (video)
- Languages: English / Japanese
- Website: My Mental Care

My Mental Care is tailored for individuals seeking a supportive, inclusive, and culturally sensitive approach to therapy in Japan. However, it is important to note that it's not suitable for those experiencing severe mental health issues, including suicidal thoughts, individuals under 18, or anyone requiring more frequent therapy than once a week. In such cases, immediate contact with a medical facility or specialized service is advised.