#Japan #Tokyo #Customer Experience #Data Utilization #EQUITAS

EQUITAS Brand Seminar: Shaping the Future of Customer Experience

On February 17, 2026, EQUITAS will host its inaugural brand seminar in Tokyo's Akasaka, featuring leading figures from acclaimed companies including Klassikkom, 300Bridge, ANA X, and Felissimo. This event aims to focus on enhancing customer experiences through advanced data utilization.

Overview

EQUITAS, a company established in 2019, is recognized for promoting innovative marketing strategies and customer engagement through its seminars and workshops. The seminar is designed exclusively for brand representatives and will cover an essential theme: "The Next Stage of Customer Experience - Utilizing Conscious Data and First-party Data."

Event Details

• - Date and Time: February 17, 2026, from 16:00 to 20:25 (Doors open at 15:30)
• - Location: Akasaka Intercity Conference
• - Format: Invite-only with a maximum attendance of 80 participants
• - Co-hosts: Macromill Inc. and Monitorus Inc.

Participants will have the opportunity to engage in several sessions that address how data can improve customer experiences. Industry experts like Kohei Aoki from Klassikkom and Yoshitaka Fujiwara from 300Bridge will discuss strategies for leveraging customer data and developing strong relationships with clients.

Seminar Program

• - 16:00: Utilizing Data to Enhance Customer Experience

- Presented by:
- Sohei Nishimoto (Felissimo)
- Shuichiro Yata (Dip Inc.)
- Koichi Shimabuku (Daimaru Matsuzakaya)

• - 16:45: The Challenge of Personalization using Conscious Data in Fashion platforms

- Presented by:
- Yusuke Kanayama (and ST)
- Toshiharu Harada (Macromill)

• - 17:25: The Story of Utilizing Customer Data in the Airline Industry

- Presented by:
- Rika Sugino (ANA X)
- Yuta Kuramochi (Monitorus)

• - 17:55: A New Method for Understanding Customers Using Qualitative Data

- Presented by:
- Hideki Hayashi (Monitorus)

• - 18:05: Building Symbiotic Relationships with Customers

- Presented by:
- Kohei Aoki (Klassikkom)
- Yoshitaka Fujiwara (300Bridge)

• - 18:55: Networking Session

Registration and Requirements

To attend, prospective participants must complete the registration form available on the official EQUITAS event website. Registration closes on February 12, 2026, and selections will be communicated within a week from application, ensuring all attendees have relevant experience in marketing or customer relations. Candidates must partake in the entire program, including the networking event, to qualify for free participation.
Application Form

Important Notes

• - Individuals involved in marketing budget decisions related to their companies’ CRM, customer experience, and digital marketing are encouraged to apply.
• - Please note that applications from competitors of co-hosting companies may be declined.

About EQUITAS

EQUITAS is dedicated to fostering growth and innovation within marketing sectors through engaging seminars and educational programs. Their commitment to enhancing customer experiences through strategic discussions and collaborative efforts positions them as a leader in the marketing space. The company's headquarters is located in Aoyama, Tokyo, and consists of a team focused on creating impactful learning experiences.

For more information about EQUITAS and registration, visit their official website: EQUITAS Official Site.