Transforming Home Health Care
In a significant move motivated by the increasing need for comprehensive health services, Tsukui Co., Ltd. is stepping boldly into the home nursing sector. Led by Hitomi Takezawa, the head of the Medical Business Promotion Headquarters, Tsukui believes in turning their clients' desired futures into reality. This fundamental principle is evident as the company adopts a holistic approach towards delivering its services. Tsukui's commitment to providing personal and effective nursing care underscores its ambition to set new standards in the industry.
An Ambitious Vision
In a recent special interview, Tsukui’s Takezawa outlined not just the company’s aspirations but also the effective frameworks in place that foster a supportive environment for its staff. The highlight of the discussion revolved around the belief that the essence of nursing care should align closely with the patient's wishes rather than merely reflecting the preferences of the caregivers. This patient-centric philosophy drives Tsukui’s unwavering resolve to deliver compassionate, individualized care.
Takezawa emphasized the importance of emotional intelligence over technical skills, stating, “The ability to empathize and be emotionally available is the most vital aspect of nursing.” This approach is complemented by a robust organizational structure that ensures every individual at Tsukui is equipped to focus on delivering client-centered care, thereby enhancing the overall quality of services.
The Role of Education
To implement its vision effectively, Tsukui has established a comprehensive training system. Regardless of their prior experience, all staff undergo the same training. This is designed to instill a unified philosophy within the organization. Takezawa shared that this system propagates the idea of teamwork, as it is crucial to work collaboratively towards common goals in delivering care services. It reinforces the message that everyone, regardless of their role, is integral to the patient’s experience.
The broader vision encompasses not just the operational mechanisms but also a commitment to leading the way in Japan’s home nursing infrastructure. Tsukui aspires to break down the barriers between hospital and home environments, enabling individuals to spend their final days in comfort, surrounded by their loved ones.
New Innovations with eWeLL
An exciting collaboration with eWeLL has resulted in innovations such as the electronic medical record system, “iBow.” This technology allows nursing professionals to focus more on their clients, ensuring that time is spent on providing personalized care rather than administrative tasks. eWeLL’s mission to optimize Japan’s home care services perfectly aligns with Tsukui's goals. With the implementation of iBow, Tsukui is gearing towards not only enhancing operational efficiencies but also enriching patient experiences throughout the country.
Future Directions
With over 770 locations nationwide, the potential for impact is substantial. As Tsukui strives to become the infrastructure for home nursing in Japan, it holds the promise of a future where every individual can receive care in a familiar setting. The ideal of ensuring patients maintain their dignity and lifestyle choices till the very end is not just a slogan but a genuine mission endorsed by the entirety of Tsukui’s staff.
Through continued collaboration with eWeLL and commitment to improving healthcare delivery systems, Tsukui is set to place itself at the forefront of Japan's evolving medical landscape.
For those interested in seeing the full interview with Takezawa and digging deeper into this transformative journey, please
watch the video here.