#None #Sunnyvale #Microsoft 365 #Intermedia #Intelligent Archiving

One Archiving Solution for All Your Communication Needs

Intermedia Cloud Communications, a pioneer in AI-driven communications and collaboration, has made a significant advancement in its Intelligent Archiving solution. With the latest release, Microsoft 365 (M365) email is now part of their archival capabilities, enabling businesses to manage various forms of communication including email, unified communications (UC), and contact center interactions from a single platform.

Benefits of the New Integration

The amalgamation of M365 emails with Intermedia’s existing archiving solutions helps ensure that organizations can retain and manage their data seamlessly. Users can archive email alongside voice, chat, SMS, and video communications, all via Intermedia’s intuitive application. This effort not just simplifies compliance but also minimizes risks while harnessing AI-driven insights for decision-making.

Simplifying Compliance and Enhancing Security

In today's regulatory environment, the importance of compliance cannot be overstated. Intermedia Archiving is designed with robust features that support legal discoverability and maintenance of data integrity. Key capabilities include:

• - Policy-based Retention and Tamper-proof Storage: Ensuring all communications adhere to regulatory requirements.
• - Role-based Access Controls: Protecting sensitive information from unauthorized access.

A Unified Approach to Archiving

Intermedia’s Intelligent Archiving allows users to consolidate their communications data, simplifying the management of compliance across various communication channels. This enhancement builds on Intermedia's well-established archiving capabilities, which already supported chat, SMS, video meetings, and other functions across its UC and CC platforms. By further integrating Microsoft 365 email, Intermedia reinforces its commitment to providing a unified archiving solution that eliminates reliance on third-party tools.

Enhancing Operational Insights with AI

A pivotal advantage of this integrated archiving solution lies in its ability to support AI-powered analytics. Clean, structured data resulting from consolidated communications can be leveraged for deeper insights, promoting faster and more informed decision-making processes. The archiving system offers:

• - Searchable Communication Records: Users can quickly locate archived content by filtering through various parameters such as channel, participant, and metadata.
• - Enterprise-grade Security: High-grade encryption, single sign-on capabilities, and role-based controls safeguard sensitive communications, providing peace of mind to organizations.

Partner Opportunities and Market Expansion

Intermedia's enhanced offering is not only beneficial for direct users but also presents lucrative opportunities for partners within its extensive global network. With the introduction of this integrated Microsoft 365 archiving solution, partners can now provide an all-in-one package, minimizing the need for third-party dependencies. This serves to bolster service delivery and enhances revenue opportunities for partners, further establishing Intermedia as a leader in the cloud communications space.

Whether partners choose to promote this under the Intermedia brand or their own, the streamlined provisioning, billing, and support make it an attractive option for any business aiming to deliver value with a comprehensive archiving solution.

Conclusion

Intermedia’s addition of Microsoft 365 email to its Intelligent Archiving solution marks a significant step in the evolution of data management for modern enterprises. With an ever-increasing emphasis on compliance, security, and the use of AI-driven insights, this upgrade positions businesses to not only manage their communications more effectively but also harness the potential of their data to drive productivity and enhance overall operational efficiency. For further inquiries about Intermedia's latest archiving offerings and how they can fit into your organization's needs, visit Intermedia.