CaSy Achieves ISO/IEC 27001:2022 Certification for Enhanced Security

CaSy, a Tokyo-based company specializing in household support services, recently announced that it has obtained the ISO/IEC 27001:2022 certification on July 15, 2025. This achievement marks a significant milestone in their commitment to enhancing information security management systems (ISMS) within the organization.

What is ISMS?

Information Security Management System (ISMS) serves as a framework designed to maintain and improve the confidentiality, integrity, and availability of information assets. The ISMS aims to bolster the overall information security of an organization through compliance with international standards, specifically ISO/IEC 27001. By obtaining ISMS certification, CaSy has demonstrated that its security measures conform to international guidelines set by a third-party organization. This not only enhances customers’ and partners’ trust but also mitigates potential information leakage risks and ensures compliance with legal regulations.

Background of the Certification

CaSy operates under the vision of making a "smile-filled life a standard practice" and responds to the increasing needs for lifestyle support services amid rising dual-income households and an aging population. The company's household support services involve handling personal and sensitive information in the clients' homes. Recently, CaSy has been expanding its services, collaborating with corporations for employee benefits and local governments, necessitating further enhancements in information security measures.

The decision to pursue ISMS certification illustrates CaSy's commitment to ensuring that all customers and stakeholders can use its services with confidence and security. The company promises to uphold high standards in managing sensitive information while continuing to provide safe and reliable services.

Overview of ISO/IEC 27001:2022 Certification

- Registered Organization: CaSy Inc.
- Location: 3-5-11 Kamioosaki, Shinagawa, Tokyo, MEGURO VILLA GARDEN 6F
- Certification Standard: ISO/IEC 27001:2022
- Application Scope: Covers information security relevant to household support, house cleaning, office/store/building cleaning, and the development and operation of web services.
- Certification Number: SCC/INT/2507CO/14226
- Initial Certification Date: July 15, 2025
- Expiration Date: July 14, 2026
- Certification Body: QFS Management System LLP

Affordable, Fast, and Hassle-Free Household Support Service - CaSy

CaSy is known for its user-friendly and safe household support services that can be accessed easily online, eliminating the need for in-person transactions. The company has been a pioneer in the industry since its establishment in 2014, leveraging IT matching to enhance their services through digital transformation (DX). This innovation has allowed CaSy to provide the most reasonable rates and speedy service, benefiting a wide array of customers.

With rates starting at just 2,790 yen per hour, CaSy offers near-industry-low prices. The platform also allows clients to request, cancel, and modify their services with great ease, available 24/7. Customers can utilize CaSy's services as quickly as three hours after making a request.

Moreover, in 2022, CaSy became the first household support service company to be listed on the Tokyo Stock Exchange, setting a precedent with its online identity verification process that includes anti-social forces checks and criminal history checks. This ensures a secure and safer experience for all customers.

Company Details

- Company Name: CaSy Inc.
- Headquarters: 3-5-11 Kamioosaki, Shinagawa, Tokyo, MEGURO VILLA GARDEN 6F
- Representative: Yoichi Kamo (CEO)
- Establishment Date: January 30, 2014
- Business Overview: Household support, cooking assistance, house cleaning, and office/building cleaning. Development and management of web services.
- Service Site: CaSy Service
- Corporate Site: CaSy Corporation
- IR Site: CaSy IR