CDIB Cross Border Innovation Fund Makes Historic Investment in Fukuoka's Toypo Startup

CDIB Cross Border Innovation Fund Partners with Fukuoka Startup Toypo

In a landmark move, the CDIB Cross Border Innovation Fund (CCBI), under the umbrella of KGI Financial Holdings from Taiwan, has made its first lead investment in Japan by backing Toypo, a burgeoning startup based in Fukuoka. This strategic partnership is not merely a financial transaction; it heralds a significant milestone in cross-border ventures between Taiwan and Japan, particularly in the customer experience (CX) sector.

Founded in 2019, Toypo has rapidly established itself as a leader in digital CRM solutions for the retail and dining industries, which are currently grappling with labor shortages and declining customer retention rates. The company's dual-platform approach, featuring a CRM module app for businesses and 'Odekake Log' for users, emphasizes high cost-effectiveness, making it an attractive option for the increasingly competitive market.

CCBI's investment comes alongside contributions from notable regional venture capital firms, including FFG Venture Business Partners and GxPartners, further solidifying the collective belief in Toypo's potential. The startup is also a proud member of the 'J-Startup KYUSHU' initiative, overseen by Japan's Ministry of Economy, Trade, and Industry (METI), indicating its prominence in the local startup ecosystem.

Toypo has developed over 15 innovative modules to address the pressing challenges in the Japanese retail and dining sectors. These include digital membership cards, point cards, and coupon systems, all designed to streamline customer engagement and drive up retention rates. Furthermore, the integration of an AI-driven content generation tool for marketing promises to alleviate operational strains on businesses.

As of January 2026, Toypo boasts over 1.9 million users and has implemented its solutions in 1,100 establishments. This impressive reach not only allows for seamless collaboration with POS systems but also fosters intricate promotional strategies across multiple outlets, thereby establishing a high barrier to entry for competitors.

Looking towards the future, Toypo is poised to launch next-generation B2C services capitalizing on offline behavioral data, aiming to tailor optimized outing experiences for users while cementing long-term relationships between partners and consumers. According to CEO Takuya Muraoka, “Our mission is to support businesses in developing core fans through personalized experiences and sophisticated technology.”

At the unveiling of this partnership at the Fukuoka Growth Next facility, Ryan Kuo, General Manager of CDIB Capital Innovation Advisors, emphasized the importance of digital transformation.