#Japan #Tokyo #Will Group #Well-Being Circle #Employee Happiness

Well-Being Activities Report Vol. 7

Overview

Will Group Inc., headquartered in Nakano, Tokyo, is committed to transforming individual and organizational well-being. Since 2019, the company has prioritized enhancing the well-being of its employees, emphasizing the importance of a positive work environment. This article presents the results from the latest Well-Being survey, conducted in July 2025, focusing on the happiness levels of over 1,000 employees, including executives.

Survey Purpose

The primary aim of the Well-Being survey is to assess the well-being of employees biannually and create a vibrant workplace where individuals can thrive. Through the Well-Being Circle assessment, each employee visualizes their well-being score, which helps in understanding their current state. The company also gains insights from these results, enabling mutual recognition of areas needing improvement.

Key Findings

For the latest well-being survey conducted in July 2025, the company set two objectives:
1. Maintain a rate of employees experiencing a decline in well-being at 31.2% or lower (consistent with the previous year)
2. Ensure that the overall well-being score of the group increases.

2025 Survey Results

• - Decline Rate: 29.0% — a 3.1% improvement from the previous survey in January 2025.
• - Overall Well-Being Score: 66.1 points — a minimal increase of 0.1 points since January, indicating positive strides towards the goal.

The scores revealed an increase in Challenge Power, Energy, and Strength, while scores for Stress Levels, Positive Emotions, Trust in Work Environment, and Earning Power saw a decline.

Detailed Score Analysis

The group’s overall well-being score showed slight fluctuations across different metrics. Despite the decline rate improving, the general well-being score saw only a nominal increase of 0.1 points. This indicates that while some employees or specific departments faced significant declines in well-being, the overall picture remains optimistic. In response, the company has created personalized feedback for approximately 300 teams to facilitate improvement. Strategies such as dialogue sessions and enhanced one-on-one interactions will encourage team-based initiatives to uplift overall well-being.

HR Department Insight

Sora Shimozama, Head of Human Resources Development at Will Group, shared:

“The foundation of our mission for positive change begins with each employee's well-being. Recognizing our current state and aiming for continuous improvement is essential. Recent strides in Challenge Power reflect the intensified messaging from leadership and various initiatives implemented over the last six months.”

Future Plans

Moving forward, Will Group’s Human Resources division is committed to upholding its mission of being positive change agents. The focus remains on ensuring every employee feels fulfilled and has satisfying interpersonal relationships within the workplace while maximizing their performance, ultimately nurturing high levels of well-being.

Reference Material: The Well-Being Survey

The Well-Being survey, designed in collaboration with Professor Maeno from Keio University and Yusuke Ota, CEO of HapiTech, employs the Well-Being Circle methodology, measuring happiness from diverse perspectives available at Well-Being Circle.

Company's Well-Being Status

Since 2019, Will Group conducts biannual Well-Being Circles to gauge the well-being of its employees, yielding scores that tend to exceed average benchmark statistics. Notably, the 'Workplace Happiness Score' categories remain high, underscoring the connection between interpersonal relationships and overall well-being. This leads to the identification of high-performing teams, which will inform future initiatives.

About Will Group

Founded in April 2006, Will Group strives to create positive choices that transform the work and lifestyle of all stakeholders. Operating primarily in sectors such as sales, call centers, factories, caregiving, and construction through specialized human resource services, Will Group has a robust workforce of 7,949 employees (as of March 2025). For more information, visit Will Group.