#United States #Atlanta #Health Care Access #WellStreet Urgent Care #urgent care centers

WellStreet Urgent Care Expands Reach with 10 New Centers

WellStreet Urgent Care is making significant strides in the urgent care industry by adding 10 new centers in the fourth quarter of 2025. This expansion comes as the company experiences a surge in patient volumes, exceeding 2.2 million visits this year. As a preferred partner for urgent care development, WellStreet is on path for continued growth in 2026, with plans to open new locations across South Carolina, Georgia, and Ohio.

Addressing Patient Needs

With more than 100 million Americans lacking a primary care provider, urgent care centers are becoming essential in meeting healthcare demands. A recent survey involving over 5,000 respondents in WellStreet’s operational network revealed that 68% of adults visited urgent care for acute conditions within the past year, while only 41% sought help from primary care. This trend highlights the growing reliance on urgent care facilities as a solution for timely healthcare access.

WellStreet's expansion is driven by its commitment to enhancing patient care experiences. The company’s centers average more than 20,000 visits annually, with 25% of patients integrating into the health system partners’ networks within four months – many of whom are new patients. Moreover, the centers maintain an impressive net promoter score of 83, reflecting high customer satisfaction.

Strategic Partnerships

Health system partnerships are proving effective for long-term growth, as nearly 90% of Americans reside within 20 minutes of an urgent care center. This proximity positions urgent care as an attractive option for both retaining old and attracting new patients amid rising competition in healthcare. Many adults express a preference for hospital-affiliated urgent care due to the trust in providers and the straightforward referral processes – 73% of surveyed adults indicated that they favored such options. Furthermore, a staggering 82% stated that they would opt for hospital-affiliated urgent care if it were conveniently located.

In a healthcare landscape challenged by operational and financial pressures, urgent care facilities serve as a vital asset. They allow patients to receive appropriate care timely, thereby fostering brand loyalty and awareness.

Meeting Demand for Quality and Convenience

As healthcare delivery increasingly shifts towards retail settings, patients are looking for alternatives to the lengthy wait times associated with traditional primary care. WellStreet Urgent Care has responded by ensuring that patients typically enjoy wait times of less than five minutes, along with the availability of walk-in appointments. Their overall patient satisfaction scores are above average, underscoring the quality of care provided across their extensive network of over 160 centers in four states. Notably, WellStreet is among the elite cohort of less than 10% of urgent care providers nationwide to receive accreditation from the Urgent Care Association, a testament to their commitment to quality and compliance.

Dr. Michael Duchynski, WellStreet's Chief Operating Officer and Chief Medical Officer, stated, "Today's health care consumers are busy and need convenient options for accessing high-quality care when and where they need it. Our urgent care model delivers exactly that, through partnership with innovative health systems who understand the needs of their communities and are committed to implementing strategies that support their long-term health."

Looking Ahead

WellStreet Urgent Care’s expansion in 2026 is set to address the growing need for accessible healthcare solutions across the United States. As more patients seek out timely and efficient care, WellStreet is poised to lead the way, benefiting both patients and health systems alike.

For more information about WellStreet Urgent Care and its services, visit www.wellstreet.com.