EWE NETZ GmbH Partners with OverIT for Workforce Management Innovation

EWE NETZ GmbH Partners with OverIT

In a strategic move to modernize its workforce management processes, EWE NETZ GmbH has signed a partnership agreement with OverIT, a recognized leader in Field Service Management software. Collaborating alongside Live Reply GmbH, this partnership aims to enhance the operational workflows involved in managing EWE NETZ's extensive energy networks, which stretch approximately 83,000 kilometers for electricity and 57,000 kilometers for gas.

The core objective of this collaboration is to effectively streamline all operations related to the expansion, operation, and maintenance of these infrastructure networks. By employing the OverIT NextGen Platform, EWE NETZ anticipates significant improvements to its workforce management functions. This includes everything from the initial planning stages to the assignment of tasks and field execution, ensuring that around 650 technicians—who are critical to the project—are deployed accurately and efficiently.

The transformation brought about by this partnership is not merely about adopting new technologies. It will allow EWE NETZ employees to concentrate more on their core competencies by lowering operational complexity and enhancing overall performance metrics. The OverIT platform offers a user-friendly interface designed to drive end-to-end digitization and automation across all organizational units, which adds to the intuitive experience for users.

Amidst the backdrop of an evolving energy landscape characterized by heightened competition and changing customer expectations, EWE NETZ's strategy is progressively aligning with market trends. The adoption of innovative technologies such as EV charging stations and photovoltaic systems is becoming imperative. The deal with OverIT not only aims to enhance operational efficiency but also focuses on long-term sustainability by optimizing resource utilization. In doing so, EWE NETZ aims to improve customer satisfaction and the quality of services provided.

Ole Flörcken, Head of Business Development at EWE NETZ, expressed excitement at the partnership, stating, "Considering the challenges we currently face and our objective to employ best practice solutions for our customers, we are thrilled to commence our journey with OverIT. This venture marks a significant step forward in our workforce management capabilities."

Christian Falk, Associate Partner at Live Reply GmbH, added, "Through our collaboration with OverIT, we are empowering EWE NETZ to simplify and digitize critical processes throughout their energy networks. We take pride in supporting our clients to tackle significant industry challenges by harnessing new technologies."

Meanwhile, Matteo Fagotto, Sr. Director of Customer Success at OverIT, noted, "It is an honor to have earned the trust of a pioneering company like EWE NETZ. We look forward to contributing to their goals of innovation and excellence in operations."

The collaboration reflects an ongoing commitment to enhance service delivery, focusing on sustainability and efficiency in the energy sector. With these advancements, EWE NETZ aims not only to respond to market demands but also to position itself firmly as a leader in the integration of renewable energy solutions and digital transformation in infrastructure management.