Metrodial Corporation Joins Scutum Digital
Metrodial Corporation has officially joined Scutum Digital, a move that significantly enhances the alarm monitoring services offered by Scutum North America. This collaboration melds close to 50 years of industry experience and customer trust into one powerful entity, as Metrodial is recognized for its excellence in security monitoring and remote management solutions, particularly within the New York metropolitan area.
Key Developments
Scutum North America announced the partnership on November 9, 2026. Metrodial, headquartered in Hicksville, New York, boasts a reputation for its professional security monitoring services, extending its reach to residential and commercial properties across the continental United States. Impressively, Metrodial is authorized by the New York City Fire Department (FDNY) to oversee fire alarm systems within all five boroughs, showcasing its commitment to safety and reliability.
Recognized by The Monitoring Association (TMA) with the coveted Five Diamond designation, Metrodial has demonstrated unparalleled dedication to monitoring services, adaptive operator training, and adherence to industry best practices. Their extensive list of UL listings further signifies their expertise and commitment to maintaining high-quality standards across all operations.
A New Chapter
Andrew Lowitt, President of Metrodial, expressed enthusiasm about the merger, stating, "Joining Scutum Digital opens a new chapter for Metrodial and creates opportunities for our teams to share expertise and build on their achievements." This partnership is seen as a pivotal moment that will not only enhance Metrodial's growth trajectory but also preserve the high-quality service and valued relationships that their customers have come to expect. The infusion of resources from Scutum North America is expected to facilitate this evolution.
Michael Vitarelli, CEO of Scutum North America, echoed this sentiment, highlighting the immense value Metrodial will bring to Scutum Digital. He stated, "Their experienced team and strong service culture will strengthen our ability to help dealers protect their customers and grow their businesses." This partnership aims to combine advanced technology, industry expertise, and a shared commitment to customer service excellence.
Future Prospects
With the addition of Metrodial, Scutum Digital, part of Scutum North America, is poised to advance its operations significantly, providing 24/7 professional alarm monitoring and remote video monitoring services to over 1,200 dealers across North America. The proactive dealer-first approach reflects their mission to help partners effectively safeguard their clients while simultaneously promoting their businesses, which underscores the importance of collaboration in the security sector.
Scutum North America, with its extensive expertise in fire protection and electronic security, combines local market knowledge with international resources from the Scutum Group. This strategic integration is indicative of their long-term pledge to protect individuals, properties, and vital infrastructure.
To stay informed about Scutum Digital’s offerings and dealer support mechanisms, interested parties are encouraged to explore their digital platform at
Scutum Digital.
This strategic alliance marks a significant moment in the alarm monitoring industry, promising enhanced services, increased safety standards, and reinforced community trust in Scutum Digital and Metrodial.