New Insights from 211 LA Illuminate the Needs of Wildfire Survivors in Los Angeles

Unveiling the Needs of Wildfire Survivors in Los Angeles



On May 20, 2025, 211 LA unveiled crucial insights into the ongoing wildfire recovery efforts in Los Angeles County through their newly created Wildfire Care Coordination Program Data Dashboard. This tool aggregates real-time recovery data collected from families affected by the wildfires that devastated the area earlier this year.

211 LA has been a beacon of support for Angelenos grappling with the aftermath of the fires, answering over 42,000 inquiries from residents seeking assistance. The organization has identified more than 54,000 households requiring help, tapped into through their online emergency response intake process. Executive Director Maribel Marin emphasized, "Behind every data point is a person still recovering from unimaginable loss. This dashboard helps us understand the scale of the crisis and prepare for what comes next, ensuring resources reach the communities that need them most."

The destruction caused by the wildfires in January 2025 marks a historic moment of devastation for California. Vast numbers of residents were forced to evacuate their homes, with many still displaced and urgently needing shelter, supplies, and emotional support as they embark on the long journey of recovery and rebuilding.

One poignant example is Jaqueline Ablouh, a lifelong resident of Altadena, who lost her home in a matter of minutes due to the wildfires. Faced with the daunting task of navigating recovery as a renter, she encountered obstacles primarily linked to credit issues, making it increasingly difficult to secure housing. Fortunately, with the assistance of local organizations such as 211 LA, she gained access to essential relief, including meals and emotional support, while her Care Coordinator works on finding her temporary accommodation. Despite living in her vehicle, Jaqueline remains resolute in keeping her family intact and dreams of one day giving back to the community that supported her.

Jaqueline shared her gratitude for the advocates at 211 LA, noting, "I was blown away. The nonprofits—people who didn't have to help but choose to—were incredible for me. The Red Cross, World Central Kitchen; they made a significant difference in my life. I've never reached out for help before, but this has shown me the importance of community support."

The collaborative efforts of 211 LA with government agencies, community-based nonprofits, faith-based organizations, and corporate partners have enabled them to connect wildfire survivors swiftly with invaluable resources. As Supervisor Lindsey P. Horvath stated,

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