#Japan #Food Safety #Kisarazu #Infomart #Mikazuki Hotel

Hotel Mikazuki Implements Digital Solutions for Improved Food Safety

Mikazuki Hotel, known for its luxurious Ryugu-jo Spa and Hotel, is taking significant strides towards enhancing its food safety management and overall operational efficiency. By integrating advanced digital solutions provided by Infomart, a B2B platform specialist based in Tokyo, the hotel is setting new standards in the hospitality industry.

Background of the Implementation

The decision to adopt these digital systems stemmed from the need for a more robust management framework across the company’s purchasing operations. Previously, various facilities within the hotel group operated independently concerning their procurement processes. The management identified a growing demand for streamlined purchasing information visibility and real-time cost tracking, along with the increasing importance of allergy information management due to the rise in food allergies among guests.

Digital Solutions Adopted

The implementation includes two primary services:

• - B2B Platform for Ordering
• - B2B Platform for Specification Management

Target Facilities

The digital services are specifically rolled out in:

• - Ryugu-jo Spa Hotel Mikazuki, Ryugu-tei
• - Ryugu-jo Spa Hotel Mikazuki, Fujimi-tei

Expected Benefits from Implementation

1. Cost Optimization and Strengthened Facility Collaboration

Starting from June 2026, the integration of previously siloed procurement information into a unified system will allow for enhanced product visibility. This will enable chefs and kitchen staff to autonomously manage ordering, facilitating immediate and accurate cost tracking as well as automated inventory data collection. In turn, this will drastically improve back-office efficiency. Furthermore, the collaboration between facilities will be bolstered, allowing for shared access to quality products used in various locations, leading to optimal cost efficiencies.

2. Strengthened Food Safety through Rapid Allergy Information Sharing

With a significant focus on buffet-style dining, the hotel prioritizes the swift dissemination of accurate allergy information. By digitizing product specifications through the B2B platform for specification management, the hotel aims to create a solid foundation for rapid sharing and verification of allergy data. It will also fortify the collaboration between the kitchen and dining departments, ensuring customers receive meals that are notably safe and reliable.

Statement from Hotel Mikazuki's Executives

A representative from Mikazuki Hotel remarked on the transformation the new systems bring compared to previous ordering processes. The B2B Platform for Ordering has remarkably reduced ordering workloads and enabled real-time price visibility. This not only elevates staff productivity but also enhances awareness regarding product pricing and ordering amounts, cumulatively augmenting overall operational efficiency. The management firmly believes this development will lead to improved food safety and heightened guest satisfaction.

Overview of Services

The B2B Platform for Ordering allows restaurants, schools, and hotels to manage order and invoicing processes with suppliers through a cloud service. Digitalizing day-to-day order placements up to billing processing centralizes accounting management, facilitating work efficiency, time reduction, cost savings, and uplifting productivity. As of July 2026, over 50,000 companies are utilizing this service.

Website: Infomart B2B Ordering Platform

On the other hand, the B2B Platform for Specification Management digitalizes product specification information among restaurants, wholesalers, and manufacturers. This service manages requests, creations, submissions, and revisions of specifications comprehensively in a standardized industry format. By eliminating unnecessary tasks, it helps in cost reductions and improves operational efficiency. Highly sought after in the industry, this tool aids in managing allergy and origin information, supporting food safety across the industry. Over 10,000 companies have registered for this service by July 2026.

Website: Infomart Specification Management

Company Overview

Mikazuki Hotel

• - Company Name: Mikazuki Hotel Inc.
• - President: Nobuki Mitsumune
• - Headquarters: 1 Kitahama-cho, Kisarazu, Chiba
• - Business Type: Operation of spa hotels and leisure facilities
• - Employee Count: 443 (as of October 2025)

Website: Mikazuki Website

Infomart

• - Company Name: Infomart Inc. (TSE Prime Market: 2492)
• - President: Makoto Kimura
• - Headquarters: 1-2-3 Kaigan, Minato, Tokyo, 13th Floor Shiodome Shibarikyu Building
• - Established: February 13, 1998
• - Capital: 4,996 million yen (as of June 2026)
• - Business Type: Management of the B2B e-commerce platform
• - Employee Count: 924 (consolidated), 897 (non-consolidated) as of June 2026

Website: Infomart Corporate Site