ALSOK Launches New Incident Response Support Service for Cyber Attacks

ALSOK Launches New Incident Response Support Service

In a significant move to bolster corporate cybersecurity, ALSOK, based in Minato, Tokyo, has announced the launch of its "ALSOK Incident Response Support Service" starting in May 2026. This innovative service aims to assist businesses in effectively managing cyber incidents and information breaches, providing support 24/7, all year round. When incidents arise, ALSOK will serve as a consultation point, facilitating the organization of the situation and coordinating with specialized companies for precise intervention.

Background of Service Development

The frequency and complexity of cyber attacks are on the rise, impacting not only individual companies but also their entire supply chains, including partners and related businesses. The Ministry of Economy, Trade and Industry (METI) is set to introduce a security assessment regime aimed at strengthening supply chains by March 2027. This regime requires businesses to document their response procedures following incidents, underscoring the need for companies to enhance their incident response systems.

Many companies face persistent challenges, such as:

- Uncertainty about where to seek help or how to respond during an incident, due to a lack of consultation points or connection channels.
- Absence of a solid response system during regular operations, preventing the standardization of internal procedures.

In response to these challenges, ALSOK has developed a comprehensive service that combines incident consultation and collaboration support with a focus on establishing a robust response system during normal operations.

Service Overview

- Service Name: ALSOK Incident Response Support Service
- Launch Date: End of May 2026
- Service Availability: Nationwide
- Key Features:

1. Provision of a consultation point during incidents and facilitation of connections to specialized firms.
2. Support for the creation of incident response procedure documentation (optional).

Service Features

1. Complimentary Addition to ALSOK's Security Services: This service does not only offer system solutions but also ensures the establishment of consultation points and collaborative support, enhancing the statutory defense capabilities of organizations.
2. 24/7 Consultation Availability: ALSOK will conduct listening and organization of the situation around the clock, ensuring rapid initial response and judgment during incidents.
3. Selection and Collaboration with Appropriate Specialized Companies: The service supports the selection of specialized companies according to the specific situation, facilitating a smooth response mechanism.
4. Support for Creating Incident Response Procedure Documentation: This optional feature helps businesses formulate procedure documentation that complies with regulatory requirements while being practical for real-world application.

Example Scenarios for Using the Service

- Verifying data on a PC used by an employee suspected of wrongdoing.
- Urgently needing to conduct investigative analysis after discovering data exfiltration by an employee prior to their departure.
- Responding as a related company when a partner is infected with ransomware.

Target Audience

- Companies utilizing ALSOK's security or information security services.
- Businesses operating in sectors like manufacturing and distribution with multiple related partners.
- Companies considering improvements to their incident response systems.

Pricing

- Basic Service: Free
- Procedure Documentation Support: Optional (custom estimates available)

The services that can accompany this incident support include, as of June 1, 2026: physical penetration testing, vulnerability assessments, cyber penetration tests, IT rescue, UTM operation services, antivirus software, IT asset management, EDR services, targeted phishing training, WAF services, website tampering measures, and remote desktop services.

For more information, interested parties can visit the following links: