OverIT Partners with EWE NETZ to Enhance Workforce Management

OverIT Partners with EWE NETZ for Enhanced Workforce Management

In an exciting development for the energy sector, OverIT, a globally recognized leader in Field Service Management (FSM) software, has established a strategic partnership with Live Reply GmbH to aid EWE NETZ GmbH in revolutionizing its workforce management processes.
EWE NETZ, a prominent distribution system operator in Germany, is known for its commitment to integrating renewable energy sources into its operations, along with managing extensive energy and telecommunication networks.

The new collaboration between these companies aims to streamline various operational activities related to the maintenance and expansion of EWE NETZ’s vast infrastructure, which encompasses approximately 83,000 km of electricity networks and 57,000 km of gas networks. This will involve significant steps towards modernization, including upgrades, construction, and rapid fault rectification.

Utilizing the innovative OverIT NextGen Platform, EWE NETZ anticipates improvements across a range of workforce management tasks, starting from meticulous planning and order preparation to efficient task assignment and execution in the field. With the deployment of a skilled workforce of around 650 technicians, the goal is to ensure resources are deployed effectively to increase productivity and performance.

A key benefit of this new system is that it will allow EWE NETZ employees to concentrate on their core competencies, reducing overall complexity. The platform is designed to support end-to-end digitization and automation, providing a user-friendly and intuitive experience for the workforce. This aligns well with EWE’s strategic response to various challenges, including heightened competition, evolving customer expectations brought about by the energy transition, the increasing skills shortage, and the growing adoption of cutting-edge technologies such as electric vehicle (EV) charging stations and photovoltaic systems.

“We are enthusiastic about commencing this journey with OverIT, as we tackle both existing and forthcoming challenges while continually striving to implement best practices for our customers,” stated Ole Flörcken, Head of Business Development at EWE NETZ.

Christian Falk, Associate Partner at Live Reply GmbH, echoed this sentiment, stating, “By collaborating with OverIT, we are empowering EWE NETZ to digitize and streamline critical processes across their extensive energy networks. We take pride in assisting our customers in overcoming significant industry challenges through the use of innovative technologies.”

Matteo Fagotto, Sr. Director of Customer Success at OverIT, expressed his enthusiasm for securing this partnership, saying, “It is an honor to gain the trust of an industry leader such as EWE NETZ. We look forward to playing a pivotal role in their mission to drive innovation and achieve operational excellence.”

This partnership is expected not only to unlock long-term sustainability for EWE NETZ but also to optimize their resource allocation, improve customer satisfaction, and boost employee morale—all crucial factors in delivering high-quality energy solutions and services.

The energy landscape is rapidly evolving, and strategic partnerships like this one symbolize a commitment to leveraging technology for enhanced performance, making EWE NETZ a beacon for innovation in Germany’s energy sector.