Global Kitchen Inc. has made tremendous strides in streamlining its expense management processes by adopting the 'Invox Expense Management' system. This implementation has significantly reduced the monthly expense processing time from 12 hours down to just four hours, effectively transforming the company's operational efficiency, particularly in accommodating remote work arrangements.
Background of the Implementation
Global Kitchen Inc. is dedicated to supporting all facets of food services, particularly focusing on meals for the elderly. Their offerings include the development and sales of frozen food products, meal services for elderly care facilities, and home-delivery support for senior citizens. Before the introduction of Invox, expense handling involved cumbersome paper processes and petty cash transactions, which often led to input errors and operational burdens related to cash handling. With an increase in remote work, the need for a more flexible approval process that did not rely on in-person presence became apparent.
Benefits Realized from the Adoption
Through the switch to 'Invox Expense Management,' Global Kitchen has enjoyed numerous benefits:
- - Significant Reduction in Input Errors: The shift to an online system for both application and approval has reduced applicant input mistakes by over 80%. The capability to manage everything from transportation cost calculations to applications within the system has minimized the previously rampant errors associated with Excel entries. Moreover, if mistakes are found post-submission, corrections can easily be made online, facilitating smoother communication between applicants and finance personnel.
- - Dramatic Decrease in Time Investment: The efficiency gained on the finance side has shortened the monthly expense processing duration from approximately 1.5 days to merely half a day. This means a reduction in processing time from 12 hours to approximately 4 hours - a noteworthy improvement that reflects the operational benefits realized.
- - Transition Away from Cash Handling: Moving from petty cash to salary transfers for expense reimbursement has eliminated the need for physical cash management. This transition has alleviated burdens associated with cash handling and contributed to a more efficient work environment adaptable to remote work settings.
Insights from Global Kitchen's Finance Team
Hiroshi Sasaki, an assistant manager in the finance department, commented on the changes brought about by the Invox implementation. He noted, "I was astounded by how a system that allows online completion of applications and approvals could bring about such significant changes. The online transportation cost application has dramatically reduced input mistakes, and I believe we've seen an over 80% drop in errors made by applicants. The efficiency gains have allowed us to complete monthly expense processing in a fraction of the time it previously took, leading to a much smoother workflow. With the stability we've achieved in expense management, we aim to utilize the entire Invox suite more effectively in our future operations, particularly with invoice processing."
About Global Kitchen Inc.
Global Kitchen Inc. prides itself on offering extensive support related to food services, mainly emphasizing meal options for the elderly. The company adapts its services to align with modern demands, from developing and retailing frozen foods to providing meals for elderly facilities and home delivery support.
About Invox Expense Management
Invox Expense Management is a cloud-based system designed to digitize the entire expense claim process. It automates receipt and transportation cost entries, making it simple for various industries to streamline their expense handling while promoting efficiency and adaptability for remote work. With features like AI-driven data extraction from receipts, comprehensive transportation cost calculations, and complete online management of claims, Invox provides an industry-leading solution for organizations seeking to modernize their expense processes.
Conclusion
The collaboration between Global Kitchen Inc. and Invox is a striking example of how technology can redefine business operations, leading to more efficient practices and a better working environment. As Global Kitchen continues to innovate, it is clear they are already on a path towards further advancements in managing their internal processes and resources effectively.