#HR Leaders #Philippines #Manila #Workplace Excellence #Startek®

Startek® Philippines Shines at The Philippines Leadership Awards 2025

Startek®, a leading global provider of digital-first customer experience (CX) solutions, made headlines recently by clinching four prominent awards at The Philippines Leadership Awards 2025. This esteemed event, organized by the World HRD Congress, took place on April 28 in Manila and aimed to honor organizations that are at the forefront of redefining human resource strategies.

Startek® Philippines was recognized for its proactive initiatives in promoting diversity within the workplace, aligning its human resource strategies with overarching business goals, and implementing measures to enhance employee welfare. Notably, Mridula Paul, the Senior Director of HR, was celebrated as one of the Topmost HR Leaders in the Philippines, which underscores the company's dedication to nurturing exceptional leadership that drives organizational success.

SM Gupta, the Chief People Officer at Startek, remarked, "Creating long-term value for our clients begins with investing in our people. This recognition highlights the importance of aligning our people strategy with business goals. By fostering a culture of inclusion, continuous learning, and employee well-being, we are building a resilient and agile workforce that drives both innovation and performance." This philosophy reflects the company’s ongoing commitment to create an environment where talent-led transformation can thrive.

The awards embraced various categories, including Diversity Impact, Health and Wellness in the workplace, and effective leadership. Startek®’s diverse set of benefits aimed at promoting employee engagement, inclusion, and career development were key factors in earning these accolades.

The Philippines Leadership Awards evaluate potential winners through a comprehensive review process involving a panel of esteemed professionals from different industries. This ensures that only the organizations that profoundly impact the HR landscape and promote excellence in business leadership are recognized.

Established for over 35 years, Startek® has provided innovative customer experience management solutions to numerous businesses globally. With a workforce spanning 12 countries and comprising around 38,000 associates, the company's vision has always been to revolutionize customer interactions by utilizing technology, empathy, and best practices in operational efficiency.

As Startek® continues to expand its footprint in the customer experience arena, the recognition at The Philippines Leadership Awards serves as a vital reminder of the transformative power of human capital in driving organizational growth. The honors reinforce the belief that investing in talent not only heightens employee satisfaction but also significantly enhances business performance.

In summary, Startek® Philippines’ exemplary efforts in fostering a positive workplace culture, driven by impactful leadership and innovative HR practices, have set a benchmark in the industry. Their recent achievements at The Philippines Leadership Awards not only celebrate the company’s success but also highlight the importance of a cohesive people strategy in achieving sustainable growth and long-term success within the competitive landscape of customer service management.

For more information about Startek® and its commitment to enhancing customer experience through innovative solutions, visit Startek's official website.