SAFEbuilt and Syracuse Join Forces to Revolutionize Building Plan Review Processes

Enhancing Building Plan Reviews in Syracuse

The City of Syracuse, New York, has recently partnered with SAFEbuilt, a recognized leader in community development services, to modernize its building plan review system. This partnership is a strategic move towards improving the permitting processes that play a crucial role in urban development and infrastructure management.

In an age where efficiency and transparency are paramount, the introduction of SAFEbuilt’s electronic plan review platform represents a significant shift for the city. According to Jessica Brandt, the Director of the Permit Office for Syracuse, this initiative aims to streamline operations, allowing both applicants and city staff to save valuable time and resources. By transitioning from manual reviews to a digital format, Syracuse aims to respond effectively to the increasing demands of development activities while ensuring that safety standards and quality are not compromised.

Implemented in May 2025, SAFEbuilt’s digital platform facilitates a seamless experience for users—making submissions, reviews, and tracking of building plans more straightforward and less time-consuming. It eliminates the necessity for physical submissions or manual updates, which often lead to delays. The initiative aligns with the ongoing trend seen in municipalities across the country, where digital solutions are being embraced to optimize government functions and find solutions to urban challenges.

Steve Nero, Vice President of Sales at SAFEbuilt, expressed his enthusiasm about the collaboration, stating that they are proud to support Syracuse’s progressive approach. The digital system not only promises to enhance accessibility for builders and residents but also aims to boost transparency within the permitting process, something that is often criticized in traditional frameworks.

SAFEbuilt’s extensive experience in supporting similar transitions for hundreds of communities nationwide made them a fitting partner for Syracuse. The company has built a reputation for successfully implementing innovative solutions that stabilize budgets, maximize departmental efficiencies, and enhance the overall customer experience in community development services. Their commitment to delivering exceptional services is reflected in the more than 2,000 customers they serve across 41 states.

This partnership is not just about adopting a new system; it is about embracing a comprehensive technological solution that meets the needs of a growing city. With the digital plan review system in place, Syracuse is poised to manage its developmental activities more effectively, catering to the needs of its citizens while maintaining high standards of service and safety.

As municipalities across the country grapple with issues of urban planning and growth management, Syracuse’s decision to employ SAFEbuilt’s digital solutions sets a notable precedent. The shift towards modernization and innovation in governance demonstrates an understanding that efficient service delivery is essential for fostering community growth and confidence.

In conclusion, this alliance between SAFEbuilt and the City of Syracuse stands as a testament to the possibilities that emerge when technology is leveraged to enhance public services. As both entities move forward, it will be exciting to see how this collaboration continues to improve the lives of Syracuse’s residents while paving the way for other cities to follow suit.

For more information about SAFEbuilt and their services, visit SAFEbuilt.com.