John Phelan Takes On Chief Technology Officer Role at WorkWave
In a strategic move aimed at bolstering its technological capabilities, WorkWave, a prominent provider of software solutions for mobile service sectors, has appointed John Phelan as its new Chief Technology Officer. This announcement, made on March 11, 2025, is part of WorkWave's broader strategy to enhance its offerings across its primary markets: commercial cleaning, security, pest control, and the green industry.
CEO Kevin Kemmerer expressed great enthusiasm regarding the appointment, stating, "With John's extensive expertise in technology innovation, we have a tremendous opportunity to strengthen our focus on deepening our vertical functionalities and building out our core platforms and services." The emphasis on delivering innovative and high-quality products is articulated as a top priority for the company, and they look forward to Phelan’s leadership guiding their strategic vision.
Bringing over 25 years of experience in technology and product leadership, Phelan has a strong track record in driving product development, cloud operations, and IT transformations within high-growth technology companies. His previous role as Executive Vice President and Chief Technology Officer at Hyland Software showcases his ability to thrive in fast-paced environments, particularly during significant corporate transitions such as mergers and acquisitions. Moreover, he has been an advocate for integrating artificial intelligence into technological systems to enhance customer efficiency and operational effectiveness.
Expressing his excitement about joining WorkWave, Phelan stated, "I am thrilled to join the WorkWave team at such a pivotal time for technological innovation. I look forward to optimizing operational efficiency and enriching customer experiences through strategic leadership and collaboration."
Phelan's journey in the tech industry is marked by substantial accomplishments, having been instrumental in Hyland Software's revenue growth from approximately $10 million to nearing $1 billion. His career commenced as a test engineer, where he ultimately played significant roles such as building the professional services business at Hyland, serving as Chief Information Officer, and Chief Product Technology Officer. His experience encompasses all facets of enterprise technology from development to deployment and operations.
WorkWave, based in Holmdel, New Jersey, prides itself on delivering innovative software and fintech solutions tailored to the needs of millions of service professionals ensuring cleanliness and safety across various sectors. With a client base exceeding 8,000 globally, WorkWave aims to empower service workers by providing comprehensive Software as a Service (SaaS) solutions that cover customer acquisition, mobile communication, billing, and invoicing processes among other essential functions.
John Phelan's leadership could arguably be a game-changer for WorkWave as it aims to deepen its technological capabilities and product offerings. By focusing on innovation and modernization, he aims to ensure that WorkWave remains a front-runner in delivering exceptional service solutions in the competitive marketplace. The integration of advanced technology into its core operations and a steady emphasis on customer-driven solutions are essential strategic objectives that Phelan is set to drive forward. As the landscape of technology continues to evolve, pertinent leadership like that of Phelan’s could shape a brighter future not only for WorkWave but for the service industries they support.
CEO Kevin Kemmerer expressed great enthusiasm regarding the appointment, stating, "With John's extensive expertise in technology innovation, we have a tremendous opportunity to strengthen our focus on deepening our vertical functionalities and building out our core platforms and services." The emphasis on delivering innovative and high-quality products is articulated as a top priority for the company, and they look forward to Phelan’s leadership guiding their strategic vision.
Bringing over 25 years of experience in technology and product leadership, Phelan has a strong track record in driving product development, cloud operations, and IT transformations within high-growth technology companies. His previous role as Executive Vice President and Chief Technology Officer at Hyland Software showcases his ability to thrive in fast-paced environments, particularly during significant corporate transitions such as mergers and acquisitions. Moreover, he has been an advocate for integrating artificial intelligence into technological systems to enhance customer efficiency and operational effectiveness.
Expressing his excitement about joining WorkWave, Phelan stated, "I am thrilled to join the WorkWave team at such a pivotal time for technological innovation. I look forward to optimizing operational efficiency and enriching customer experiences through strategic leadership and collaboration."
Phelan's journey in the tech industry is marked by substantial accomplishments, having been instrumental in Hyland Software's revenue growth from approximately $10 million to nearing $1 billion. His career commenced as a test engineer, where he ultimately played significant roles such as building the professional services business at Hyland, serving as Chief Information Officer, and Chief Product Technology Officer. His experience encompasses all facets of enterprise technology from development to deployment and operations.
WorkWave, based in Holmdel, New Jersey, prides itself on delivering innovative software and fintech solutions tailored to the needs of millions of service professionals ensuring cleanliness and safety across various sectors. With a client base exceeding 8,000 globally, WorkWave aims to empower service workers by providing comprehensive Software as a Service (SaaS) solutions that cover customer acquisition, mobile communication, billing, and invoicing processes among other essential functions.
John Phelan's leadership could arguably be a game-changer for WorkWave as it aims to deepen its technological capabilities and product offerings. By focusing on innovation and modernization, he aims to ensure that WorkWave remains a front-runner in delivering exceptional service solutions in the competitive marketplace. The integration of advanced technology into its core operations and a steady emphasis on customer-driven solutions are essential strategic objectives that Phelan is set to drive forward. As the landscape of technology continues to evolve, pertinent leadership like that of Phelan’s could shape a brighter future not only for WorkWave but for the service industries they support.
Topics Business Technology）
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