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Hitachi Solutions Create Launches Operational Support Services

On December 2, 2025, Hitachi Solutions Create Inc., headquartered in Shinagawa, Tokyo, will commence its new operational support service aimed at small and medium-sized enterprises (SMEs). This service leverages the Hitachi EverFlex data platform provided by Hitachi Vantara, enhancing system management capabilities for its users.

Supporting SMEs with Expert Guidance

The operational support service enables businesses to manage their operational tasks—like operational management, resource management, and equipment implementation—with assistance from seasoned engineers specialized in system operations. The effectiveness of this service is designed to alleviate operational burdens, thus allowing companies to focus their resources on core business activities, business development, and workforce training—ultimately fostering creativity and innovation within their operations.

This support is especially crucial as many firms increasingly pursue digital transformation (DX) initiatives, which have rapidly led to the cloud migration of systems. However, this shift often correlates with growing operational challenges, particularly within industries like finance, where stringent security and operational stability are paramount. As such, organizations may struggle to keep pace with evolving cloud technologies and heightened operational demands.

Hitachi Solutions Create boasts over a decade of experience in system operations for financial institutions and possesses extensive expertise in implementing and managing the Hitachi data platform. By applying this wealth of knowledge, the service aims to significantly reduce the operational load for its SME clients, thus facilitating their business growth.

Key Features of the Service

1. High Efficiency and Quality
Drawing from a wealth of experience in system operations for financial institutions, Hitachi Solutions Create offers an operational support service that is both efficient and of high quality, assisting clients in maintaining stable operational performance.

2. Flexible Support Structure
Tailor-made to meet client needs, the service provides flexible support during project kickoff and when operational issues arise. Through a variety of support mechanisms, the service aims to ease the operational burdens faced by clients.

3. Utilization of Hitachi Data Platform
By employing Hitachi's high-reliability, high-performance systems within the data platform, the service ensures that operational tasks are aligned with client system environments.

4. Response to Diverse Client Needs
The service is adaptable to the unique requirements presented by clients across various industries.

Service Overview

1. Operational Management
The service collects performance information from the Hitachi data platform and provides clients with updates on operational status.

2. Resource Management
It manages the operational conditions of the data platform and suggests optimal expansions or configuration changes needed for storage based on necessity.

3. Equipment Implementation Support
The service supports clients during resource expansions or configuration modifications of the data platform.

This operational support service functions as an ‘as-a-Service’ infrastructure solution, allowing clients to conveniently integrate high-reliability, high-performance Hitachi systems into their specified data centers. It also offers a broad range of operations support to ensure the stable operation of clients’ systems in hybrid cloud environments. For further details about the service, interested parties can visit this link.

Pricing and Availability

The operational support service for the Hitachi data platform is priced on a case-by-case basis, with monthly usage rates determined based on the specifics of each contract. Companies looking to utilize the service should contact Hitachi Solutions Create to receive tailored estimates regarding service expenses and support activities.

With a sales target set to reach 200 million yen by 2026, Hitachi Solutions Create is committed to expanding its operational support service offerings and exploring opportunities within diverse industries as part of its growth strategy.

The launch signifies Hitachi Solutions Create's dedication to sustainability and its ongoing commitment to fostering innovation and support within the business community by enhancing operational efficiencies and enabling strategic focus.

For inquiries about this new service, clients can reach out through the contact information provided on Hitachi Solutions Create's official website.