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Flat and Whisker Labs Collaboration Enhances Homeowner Experience

In a groundbreaking move for home management technology, Flat, a leading white-label platform for home service professionals, has announced a strategic partnership with Whisker Labs, the creators of Ting Insights. This exciting integration brings real-time power outage intelligence directly into the Flat platform, elevating the way homeowners and their service providers manage power interruptions.

A New Era for Home Management

The collaboration was officially announced on July 10, 2025, and is poised to change the dynamics of homeowner-service provider relationships. Brent Hasse, CEO of Flat, expressed enthusiasm about the partnership, stating, "We’ve been building toward a seamless, end-to-end home management experience, and teaming up with Ting Insights marks a major milestone." This partnership is not merely about technology but rather about improving safety and delivering value to both homeowners and service providers alike.

Ting Insights utilizes a network of over one million smart sensors across the nation, capable of analyzing trillions of grid measurements each second. This extensive analysis allows for the detection of power outages, grid faults, and poor power quality in real-time, ensuring homeowners receive vital information as quickly as possible.

What the Partnership Brings to Homeowners

With this integration, Flat users can now benefit from:

• - Real-time outage detection and restoration alerts: Homeowners will be instantly informed when their power goes out, allowing for quicker response times.
• - Contextual insights regarding outages: Users will receive information on whether the outage is isolated or widespread, empowering them with knowledge during uncertain times.
• - Timely updates: These alerts will foster trust and enhance the relationship between service providers and homeowners, ultimately leading to a more engaging experience.

Bob Marshall, CEO and co-founder of Whisker Labs, highlighted the importance of this partnership, emphasizing that, "The Ting network is the only source for real-time, hyper-local power outage information that keeps both homeowners and service providers informed the moment an outage occurs." He expressed excitement about putting such crucial intelligence directly into homeowners' hands at critical moments.

Strengthening Connections within the Community

The integration of Ting Insights into Flat’s AI-driven platform is a defining example of innovative technologies working in tandem to enhance the home management experience. Kamil Gondek, Co-Founder of Flat, remarked, "We’re creating safer homes, smarter platforms, and stronger connections between service professionals and their customers." This collaboration is indicative of a shared vision towards fostering smarter homes and stronger communities supported by real-time intelligence.

As part of their commitment to elevating the homeowner experience, Flat is not just ensuring that users remain informed, but they’re also giving them the tools to manage their homes proactively. The partnership aims to provide a more comprehensive understanding of overall power reliability and safety, paving the way for a long-term, sustainable solution.

In an evolving landscape where technology continuously transforms everyday experiences, this integration marks a significant step forward in making home management smarter, safer, and more efficient. Homeowners can now rest easy knowing that their homes are equipped with intelligent systems designed to keep them informed and safe.

About Flat and Whisker Labs

Flat stands as a trusted home management platform for service providers, focusing on building enduring customer relationships through features like maintenance tracking, document storage, and proactive insights. Meanwhile, Whisker Labs is at the forefront of developing innovative AI-powered sensor technologies that safeguard families and monitor the resilience of the electrical grid. Together, they are shaping a secure future helped by cutting-edge solutions and technology.

For more information on how Flat and Whisker Labs are transforming home management, visit their respective websites: Flat and Whisker Labs.