#Japan #Tokyo #AI Expo #Aurora Mobile #EngageLab

Aurora Mobile Showcases Groundbreaking AI Solutions at AI Expo

Aurora Mobile, a global leader in customer engagement and marketing technology based in Tokyo, is set to exhibit at the 10th AI & Artificial Intelligence Expo Spring from April 15 to 17, 2026, at Tokyo Big Sight. This important event will spotlight their integrated customer engagement platform, EngageLab, designed to tackle issues such as labor shortages and channel fragmentation that Japanese companies are currently facing.

The exhibition booth (West 16-16) promises three key solutions that demonstrate how AI can enhance customer engagement:

1. Omni-channel Marketing Platform: EngageLab

The EngageLab platform integrates various communication channels including AppPush, SMS, WhatsApp, and Email, enabling large-scale distribution in milliseconds. Its intuitive visual journey builder allows for effective campaign design, achieving a delivery success rate that is 1.4 times higher than industry standards. The platform supports a shift from passive notifications to an AI-optimized interactive selling approach, making customer interactions more engaging.

2. AI Customer Support: LiveDesk

LiveDesk leverages the AI capabilities of EngageLab to automate up to 90% of customer inquiries, significantly reducing operational costs by up to 70%. With seamless handoff features to human operators, this next-generation support experience addresses critical labor shortages while maintaining high-quality service.

3. Frictionless Authentication and Security

Aurora Mobile will also present its stress-free authentication solutions, designed to enhance user experience without compromising security. Highlights include a 99% success rate for One-Time Passwords (OTP), Silent Auth, and AI-driven CAPTCHA. These solutions are vital for ensuring safe, smooth customer interactions, especially in Web3 environments and for global business expansion.

Event Details

Exhibition Name: 10th AI & Artificial Intelligence Expo Spring (NexTech Week 2026)
Dates: April 15-17, 2026, from 10:00 AM to 6:00 PM
Location: Tokyo Big Sight (West Exhibition Hall)
Booth: AI Agent World Hub (Booth Number: 16-16)
Official Website: NexTech Week 2026

Visitor Benefits

To celebrate its presence at the expo, Aurora Mobile will launch a visitor survey. Participants who answer the online questionnaire beforehand will receive an Amazon gift card worth 500 yen via email within two business days after the event, upon presenting their completed response screen and exchanging business cards at their booth.

Founded in 2011, Aurora Mobile Limited is a NASDAQ-listed company that provides integrated digital infrastructure including omni-channel engagement, AI marketing, AI customer support, and identity security for global enterprises. Through its flagship brands, EngageLab and the AI platform GPTBots.ai, Aurora Mobile aids businesses in their digital transformation journeys. For more information, visit Aurora Mobile's website.

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