DXC Technology Distinction in ISG Study
DXC Technology (NYSE: DXC), a globally recognized leader in technology services, has achieved a significant milestone by being acknowledged as a leader in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 study. This prestigious appraisal was made by ISG, a prominent global technology research and advisory firm, and highlights DXC's unparalleled performance across all assessed categories in the United States, Asia-Pacific, Japan, and Europe.
The recognition emphasizes the robust partnership DXC has fostered with ServiceNow, particularly through their shared Center of Excellence designed to expedite GenAI adoption and stimulate innovative practices. As a trusted partner in the Elite ServiceNow ecosystem, DXC has showcased an impressive ability to deliver measurable ROI while consistently investing in skill development to better serve its clientele.
Key Strengths Recognized by ISG
ISG's report specifically evaluated DXC's capabilities in several key areas, confirming their competency in consultation and implementation services and innovation initiatives related to ServiceNow:
- - ServiceNow Consulting and Implementation Services: With an extensive history of more than 15 years as a leading partner in the Elite ServiceNow ecosystem, DXC has executed over 7,200 implementations. This rich experience equips them to maximize the impact of the Now Platform® for their clients.
- - ServiceNow Managed Services: Highlighted in the report is DXC's skilled workforce, which boasts over 2,000 ServiceNow certifications. Their commitment to continuous learning is fortified through a dedicated ServiceNow training academy, ensuring that their team remains at the forefront of expertise.
- - Innovation on ServiceNow: The establishment of a Center of Excellence in collaboration with ServiceNow aims to optimize AI adoption. This initiative merges DXC's industry knowledge with ServiceNow's AI-driven solutions, enabling clients to accelerate their AI journey.
Impact on Transformation and Client Success
James Taylor, the Global Managing Director of Enterprise Applications at DXC, stated, "DXC and ServiceNow continue to empower clients in their digital transformation journey, harnessing the potential of AI." He emphasized that combined expertise allows for the delivery of high-value AI use cases, demonstrating that ISG's recognition underscores the effectiveness of their strategies and the tangible improvements being made across various businesses around the world.
ServiceNow is well established as a leading AI platform for enterprise transformation, effectively linking people, processes, data, and devices to enhance productivity and achieve superior business outcomes. Recently, DXC and ServiceNow announced their collaboration on advanced AI solutions tailored for the insurance sector, which intricately weave AI, data, and workflows. This integration is designed to minimize process debts, enhance operational efficiency, and boost customer satisfaction.
The complete ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 study provides detailed insights into this assessment.
About DXC Technology
DXC Technology stands as a premier global IT services provider and is recognized as a trusted operational partner for many of the most innovative organizations worldwide. The company is dedicated to creating solutions that propel industries and enterprises forward, leveraging expertise in engineering, consulting, and technology. DXC aids its clients in simplifying, optimising, and modernising their systems and processes, managing critical workloads, integrating AI into operations, and prioritizing security and trust.
About ISG
Information Services Group (ISG) is a leading global technology research and advisory firm. ISG partners with over 900 clients, including more than 75 of the world’s top 100 companies, committed to empowering corporations, public sector organizations, and services and technology providers to achieve operational excellence and accelerate growth.