AI Voice Analysis Platform 'MiiTel' Surpasses 7 Million Hours of Conversational Insights

MiiTel: Revolutionizing Voice Analysis for Businesses

RevComm, a leading technology company based in Shibuya, Tokyo, has announced that its innovative voice analysis AI, MiiTel, has officially crossed a significant milestone: more than 7 million hours of accumulated call and meeting time. This impressive feat not only signals a massive leap in corporate data utilization but also underscores the increasing importance of voice data as a foundational asset for businesses across various sectors.

The staggering total of 7 million hours equates to approximately 155,076,923,077 tokens, a number that dramatically surpasses the capacity of leading AI models like Gemini 2.5 Pro, making it over 155,000 times larger. Companies utilizing MiiTel can tap into this extensive database, gaining valuable insights that can directly contribute to their operational efficiency and decision-making processes.

For instance, one case study illustrates that a single company was able to accumulate around 6.5 billion tokens of data in just six months, highlighting the overwhelming potential of such a platform. This data comes from several key applications, including MiiTel Phone for telephone analysis, MiiTel Call Center for customer service optimization, MiiTel Meetings for web conferencing, and MiiTel RecPod for face-to-face conversation analysis. The massive volume of voice big data generated through these applications can be analyzed using MiiTel Analytics, enabling companies to derive actionable insights.

Furthermore, RevComm's incorporation of generative AI through MiiTel Synapse allows businesses to effectively analyze and leverage previously unused voice data. This capability not only enhances productivity in sales activities but also enriches customer understanding, market insights, product development, and strategic management. As we look towards an era where 2025 has been termed the “Year of AI Agents,” predictions suggest the AI voice market will experience an annual growth rate of 20% until 2030. It becomes increasingly clear that generative AI will continue to evolve exponentially, rendering it implausible for companies to overlook its potential.

In this rapidly evolving landscape, the essence of the challenge lies in how organizations can sustainably accumulate their vast amounts of information, ensuring it remains reusable into the future. MiiTel is positioned to be a foundational pillar in this digital infrastructure, empowering companies to optimize and repurpose their data effectively.

RevComm’s suite of products includes MiiTel Phone, MiiTel Call Center, MiiTel Meetings, and MiiTel RecPod, all complemented by the analytical prowess of MiiTel Synapse. This combination allows businesses to cross-utilize their communication data seamlessly across different applications. By integrating voice big data and generative AI functionalities, RevComm aims to enhance productivity across organizational layers and drive significant impacts within management.

RevComm is committed to its mission: “Reinventing communication to create a society where people think of each other.” As such, it continues to strive for excellence in delivering value through the MiiTel brand and actively contributes to improving productivity in businesses and government agencies alike.

RevComm Company Overview
Founded on the principle of solving communication challenges through voice technology and AI, RevComm facilitates the emergence of big data in conversational scenarios. The company's distinguished accolades include being the only Asian company listed in Forbes AI 50 2023, earning the AI Innovations Award at CES® 2025, and receiving the Minister of Internal Affairs and Communications Award at the Japan Startup Awards 2025.