Sitecore Collaborates with Americaneagle.com to Enhance Cloud Infrastructure Services

Sitecore Enhances Managed Cloud Services with Americaneagle.com

Sitecore, renowned for its AI-enabled digital experience software, has recently announced a strategic enhancement to its Managed Cloud Infrastructure. This update will provide reliable hosting for On-Premise versions of its software, thanks to a partnership with Americaneagle.com, a leading digital agency and established Sitecore Platinum Partner. This collaboration is designed to bolster operational support, ensuring seamless user experience for Sitecore customers.

In remarks about the partnership, Dave Tilbury, Chief Operating Officer at Sitecore, emphasized the importance of reliable service delivery to their clients. He stated, "The world's most ambitious brands trust Sitecore to reach, engage and serve their customers every day using our multi-award-winning SaaS products and our On-Premise software. For many of these On-Premise customers, we are also their hosting provider." This collaboration aims to strengthen the existing Managed Cloud offering with Americaneagle.com's intricate support operations.

Americaneagle.com brings over three decades of experience in enterprise hosting, aiding global companies in achieving successful platform implementations. Their expertise extends across various sectors, encompassing industries from manufacturing to heavily regulated banking and insurance. Mike Svanascini, President of Americaneagle.com, noted, "After more than a decade of close collaboration, this new milestone in our partnership reflects the trust built through deep platform expertise and consistent execution. We’re excited to apply our experience running complex managed environments to help Sitecore customers operate with confidence."

This partnership promises not only enhanced operational effectiveness but also sustained platform availability for users. Jon Price, Vice President of the Sitecore Practice at Americaneagle.com, highlighted the necessity for deep platform expertise, stating, "Managed cloud operations require discipline, scale, and deep platform expertise. We have built our business around delivering exactly that."

The positive impact of this partnership is already evident for some of Sitecore’s Managed Cloud users, specifically United Airlines. Darius Florczyk, Manager of IT Application Development at United Airlines, remarked on the enhanced operational support, "There’s no margin for downtime or inconsistency. That's why Americaneagle.com's deepening partnership with Sitecore is so important to us—it reinforces the operational backbone behind our Sitecore platform."

Notably, with this upgrade in partnership, critical ticket alerts have decreased significantly, showcasing improved reliability and efficiency in the system. With consistent oversight and management, the points of failure have been reduced drastically, strengthening the overall user experience.

As Sitecore celebrates its 25th anniversary, it remains committed to providing the best digital experience solutions. The collaboration with Americaneagle.com is set to further enhance their hosting capabilities, ensuring clients receive uninterrupted service that they can rely on.

The addition of Americaneagle.com’s support helps to sustain Sitecore’s reputation for delivering high-quality operational functionality, further endorsing its promise for innovation and dependability in client interaction. With a team of experts by their side, Sitecore is poised to meet the evolving demands of its customers effectively.

To learn more about the collaboration between Sitecore and Americaneagle.com, feel free to visit their websites or reach out to their support teams for detailed insights and updates. This partnership marks a significant step toward empowering customers with a more robust Managed Cloud experience and aligns with Sitecore's mission of delivering excellence.