Eight Major Texas Central Appraisal Districts Embrace TrueRoll Technology for Homestead Management

In a significant move towards modernization, eight of the ten largest Central Appraisal Districts (CADs) in Texas have chosen TrueRoll as their technology partner to streamline the administration of homestead exemptions. This collective adoption marks a pivotal shift in how these counties manage the increasing demands and complexities associated with property tax administration.

Rising Workloads and Legislative Challenges

The Central Appraisal Districts in Texas are currently grappling with a growing workload, compounded by intricate legislation and a rising call for increased citizen engagement. As staff resources dwindle, the need for an efficient solution has become paramount. TrueRoll's technology emerges as a game-changer, automating what was once a time-consuming manual process. It can effortlessly handle hundreds of thousands of exemption applications and millions of eligibility checks, thereby alleviating the burden on county staff.

Tyler Masterson, Chief Executive Officer and Co-founder of TrueRoll, emphasized the importance of this technology, stating, "Texas appraisal districts face increasing demands, including the re-verification of homesteads even after exemptions have already been granted. Our solution automates these verification checks, freeing up the staff's valuable time while ensuring compliance and reducing the burden on homeowners."

Legislative Alignment and Compliance

TrueRoll’s role extends beyond mere automation; it aligns directly with current and upcoming legislative requirements. For instance, the recently enacted SB 1801 mandates the re-verification of eligibility for claimed homesteads. TrueRoll's technology proactively identifies any changes in eligibility, thus avoiding costly and disruptive point-in-time audits.

In addition, under HB 2730, which stipulates the necessity for grounds before asking citizens to reapply for exemptions, TrueRoll provides coverage by identifying homes with specific eligibility changes and compiling documented evidence to support these requests. This ensures that only those homeowners who need to be contacted will receive outreach, preserving the integrity of the process.

Furthermore, the anticipated expansions in exemptions, as indicated by the proposals SB 23 and SB 04, hint at a surge in applications for exemptions. TrueRoll's scalable workflows are adept at managing these surges without necessitating additional staffing.

Enhanced Citizen Experience

The ramifications of adopting TrueRoll's technology extend positively to Texas citizens as well. By automating the re-verification processes stipulated by SB 1801 and HB 2730, appraisal districts can protect eligible homeowners and ensure they remain informed about their benefits.

One crucial advantage is the substantial reduction in required reapplications. Most homeowners find that their homesteads are validated automatically, thereby eliminating the need for any proactive steps on their part. This system fosters a fair and transparent review process; outreach notices issued by CADs can include specific reasons for a change in exemption status, and homeowners will have the opportunity to respond before any action is taken.

Also noteworthy is the proactive outreach component of TrueRoll’s system, which identifies homeowners who may be eligible for exemptions they are not currently claiming. This opens the door for more Texans to access the benefits they rightfully deserve.

A New Standard in Texas

With a proven track record of transforming homestead administration across various counties in Texas, TrueRoll is setting a new benchmark. They are not only simplifying complex tasks but also enhancing compliance while empowering appraisal districts to better serve the needs of their communities.

About TrueRoll

TrueRoll is dedicated to making the work of appraisal districts easier through the modernization and automation of property tax processes. Their focus includes homestead applications, property transfers, and other document-intensive workflows. Consistently recognized on the GovTech 100 list, TrueRoll leverages advanced technology and expert services to automate processes, streamline evaluations, and achieve accurate outcomes that prioritize citizen needs while concurrently alleviating staff workload across the nation.