#BPO Services #Chiyoda #Yukaria #Remedica

Remedica's Corporate Website Launch

On August 18, 2025, Remedica, a fully-owned subsidiary of Yukaria, officially launched its corporate website to mark its entry into the healthcare BPO (Business Process Outsourcing) market. Headquartered in Chiyoda, Tokyo, Remedica aims to share critical insights about its establishment and unique service offerings tailored for medical and nursing care facilities.

Background of Remedica's Establishment

The healthcare and nursing industries are currently facing unprecedented challenges due to escalating labor costs, energy expenses, and the rising prices of pharmaceuticals and consumables. Additionally, changes in patient demand and regulatory adjustments have exacerbated the financial environment for hospitals and care facilities, leading to fears of sustainability within regional healthcare systems. For instance, while there were six hospital bankruptcies in 2024, the first half of 2025 has already witnessed nine, marking an alarming trend in business closures according to Tokyo Shoko Research.

In light of these challenges, traditional management frameworks are increasingly ineffective in facilitating rapid adaptation to environmental changes. Consequently, the burden on operational staff is increasing, as administrative departments within healthcare providers grapple with not only higher workloads but also issues related to inefficiency and task dependency.

Recognizing the urgency of addressing these societal problems, Yukaria founded Remedica in April 2025. Leveraging Yukaria’s extensive expertise in hospital management and operations, along with robust experience in information technology and digital transformation, Remedica is poised to offer innovative BPO services that stand apart from conventional approaches.

Features of Remedica's BPO Services

The acute shortage of personnel in healthcare and nursing sectors necessitates a timely response. Rising recruitment and personnel costs, alongside increased outsourcing fees, significantly affect the financial well-being of healthcare providers. Unlike traditional outsourcing that merely shifts existing tasks, Remedica’s BPO services harness advanced technologies such as AI and Robotic Process Automation (RPA) to transform operational processes fundamentally.

By synergizing human resources with state-of-the-art technology, Remedica strives to optimize and streamline operations, ultimately achieving cost-effective management. The goal is to bolster the operational efficacy and financial health of healthcare facilities, thereby alleviating the workload of medical and nursing staff. Furthermore, this transformation aims to create an invigorating environment where healthcare workers can thrive in their roles.

About Remedica

In April 2025, Yukaria established Remedica to deliver BPO services specifically for healthcare and nursing facilities, addressing the pressing realities of chronic personnel shortages and challenging business conditions. With a commitment to leveraging digitization and IT, Remedica's services aim to optimize operations and enable substantial improvements in management for healthcare providers.

Location: 19th floor, Kasumigaseki Building, 3-2-5, Kasumigaseki, Chiyoda, Tokyo
Core Services: BPO for healthcare and nursing facilities, development and provision of operational support systems, consulting services
Official Website: Remedica Website

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