#Japan #Minato #SmartSkill Talk #Revic Global #AI Role-Play

Major Update for 'SmartSkill Talk'

Revic Global, headquartered in Minato, Tokyo, has announced a significant update to its AI role-play service, "SmartSkill Talk." This upgraded version introduces five new features aimed at enhancing usability and optimizing organizational training strategies. With the inclusion of a custom evaluation function and grouping options, the platform is now more attuned to meet specific training needs.

Background of Development

Many companies are struggling with sales training that often results in ambiguous feedback from trainers and a noticeable variation in sales skills among employees. Contributing factors to these challenges include the complexity of products and the diversity of organizational structures, which hinder the availability of practical training opportunities. The rising interest in AI role-play solutions has become a viable route towards addressing these issues. "SmartSkill Talk" enhances practical skills through realistic interactions with AI, and the latest update integrates a custom evaluation function that allows for multifaceted feedback based on unique company criteria.

This new feature enables organizations to refine their discussions based on the specific sales perspectives they prioritize, practicing within a simulated context that mirrors real conversations.

Overview of the Five Newly Implemented Features

Here’s a closer look at the five exciting new functions:

1. Custom Evaluation Feature:
Users can customize up to ten evaluation criteria tailored to their specific metrics, enabling personalized automatic grading through detailed prompts. This functionality offers insights that align with the company’s unique style of evaluation, ensuring an understandable and relatable assessment process.

2. Grouping Feature for Organizational Optimization:
This enhancement allows users to be managed by department or group, optimizing the displayed role-plays accordingly. Managers in various departments will have secure and independent operational capabilities, streamlining processes even in companies with multiple divisions.

3. Dual-Language Role-Play:
The system has incorporated English in both AI speech and real-time transcription of dialogues, further enhancing the training scenarios. Even if users converse in Japanese, the AI responds in English, effectively replicating an engaging bilingual negotiation environment tailored for improving listening and speaking abilities.

4. Tagging and Filtering Search Functionality:
Users can now set tags such as product names or recommended experience levels for each role-play scenario. This allows individuals to search for and select the training they need instantly, providing a customized training experience.

5. Utilization Analysis for Growth Visualization:
This feature consolidates information like practice counts and feedback into a unified dashboard, with CSV output capabilities. Users can download historical data in PDF formats, facilitating personal growth tracking and retrospective analysis.

Official Information

For more details about these features, you can visit the official SmartSkill Talk website here. Revic Global is also inviting sales training managers for trial experiences of the SmartSkill Talk system, details of which can be found on the trial sign-up page here.

What is SmartSkill Talk?

SmartSkill Talk is a service that nurtures self-directed sales professionals who can think critically, learn actively, and achieve results effectively through interactive role-play with AI. It provides a psychologically safe environment for self-training, enabling individuals to realize their growth through practical training designs inspired by real-life scenarios. The system’s multi-dimensional feedback and standardization of role-play aids in overcoming inconsistencies in coaching, substantially reducing training hours while bolstering overall organizational sales capabilities.

About Revic Global

Founded in 1977, Revic Global is a group company of Wizus, providing Learning Management Systems (LMS), Talent Management Systems, e-learning content, and corporate video solutions. Leveraging its accumulated technical expertise and know-how, the company consistently delivers optimal service.

Company Name: Revic Global
Headquarters: 1-5-9 Shiba, Minato, Tokyo 105-0014
CEO: Osamu Kashiwagi
Business: Solutions business including LMS, Talent Management Systems, e-learning content, and corporate training services
Website: Revic Global