GOFO Achieves Milestone with 3 Million Daily Sorting Capacity During Peak Season in 2025

GOFO Sets New Records During 2025 Peak Season

In an impressive display of operational excellence, GOFO has broken records this 2025 peak season by achieving a staggering daily sortation capacity of 3 million parcels. The Black Friday and Cyber Monday period proved to be a critical test for the company as it processed over 60 million parcels nationwide, showcasing not just speed and resilience, but also a commitment to quality service.

Amid the heightened demand observed during the holiday shopping season, GOFO effectively utilized its expansive national network to absorb surges in volume. This adept handling allowed merchants, drivers, and customers to navigate the busiest shopping times with greater ease and confidence.

Throughout the peak season, GOFO’s national linehaul and regional dispatch network efficiently adapted to fluctuating demands. Compared to earlier seasons, overall shipment volume surged by more than 30%, while the on-time departure rate remained consistently above 90%. This was crucial to ensuring a reliable operation during what is historically the busiest time of year. Also notable was the impressive 99.5% pickup timeliness rate and adherence to Service Level Agreements (SLAs) ranging from 95% to 99%. Overall, GOFO maintained a 2.8-day SLA for delivery cycles across its main markets, further affirming the network's capacity for resilience.

To facilitate this unprecedented efficiency, GOFO expanded its operational infrastructure. This included a fleet of over 1,500 self-owned and partner-operated vehicles, ranging from cargo vans to large trucks capable of carrying heavy loads. The weekly dispatches peaked at more than 1,800, reflecting the network's operational capabilities even under pressure. For example, long-haul trucks were able to transport up to 16,000 parcels per trip, demonstrating an impressive capacity to meet demand.

Support for delivery operations was bolstered by a growing network of Delivery Service Partners (DSPs) and a significant 30% year-over-year increase in the driver workforce. Recognizing the crucial role drivers play during this busy season, GOFO launched a recognition program that rewarded over 2,000 delivery personnel with bonuses or gift cards for exceptional service. Additionally, more than 30% of DSP partners earned performance-based incentives, highlighting GOFO’s commitment to rewarding hard work and efficiency.

The effectiveness of GOFO's operations not only benefited the physical delivery process but also the customer support system. As daily inquiries doubled during the peak season, the company maintained impressive service levels, answering 96% of calls within 10 seconds and keeping the average resolution time at just 1.8 days. The complaint rate dipped to below 0.2%, improving from the previous year, indicating strong consumer satisfaction.

Behind these operational successes were GOFO's robust technological systems, which ensured reliability and visibility throughout the busy season. The digital infrastructure recorded an impressive 99.9% uptime along with a comparable rate for tracking update success. Capabilities such as intelligent order filtering, AI-driven support adjustments, and dynamic route optimizations worked in tandem to create one of the most efficient peak cycles the company has seen to date.

As Marshall Yuan, Head of Strategy at GOFO, pointed out, "Peak season is the ultimate stress test—and this year, we met it with consistency, precision, and care." Each metric tracked reflects the dedication of the employees, drivers, and customers who rely on GOFO’s logistics solutions.

With an eye towards the future, GOFO is determined to invest further in its regional infrastructure and advanced automation. Plans include the integration of intelligent sortation powered by automated processing and sorting robots, alongside data-driven systems for real-time optimizations. These advancements aim to bolster GOFO's capabilities in various operational aspects, including customer support, ensuring prompt issue resolution and a consistent delivery experience—even during peak demands.

In summary, GOFO continues to carve out a vital position within the logistics landscape by blending technology with human effort, reinforcing the belief that logistics should always be efficient yet purposeful and trustworthy.