#Japan #Tokyo #TwooCa #Kort Valuta #Haken Lab

Addressing Workforce Isolation and Turnover Challenges

In recent years, Haken Lab Co., Ltd. has taken a significant step towards addressing the challenges of employee turnover and social isolation in the temporary staffing industry. Recognizing the unique difficulties faced by employees who often work alone at various locations, the company has introduced TwooCa, a next-generation support system developed by Kort Valuta Co., Ltd. headquartered in Shibuya, Tokyo. This innovative solution is aimed at bolstering employee engagement and providing crucial mental health support.

Understanding the Context

In the world of temporary staffing, many employees find themselves working solo in environments where regular interaction with colleagues is limited. Haken Lab identified that enhancing internal engagement and prioritizing mental health were essential for creating a supportive workplace. The diverse backgrounds of its staff—many of whom are seeking short-term employment—further complicate communication and connection among team members. This challenge prompted Haken Lab to seek an innovative approach that could foster a sense of belonging and safety among its workforce, no matter where they were assigned.

The Introduction of TwooCa

The decision to implement TwooCa was driven by a desire to create a more connected work environment. Through various features—a digital employee ID, internal campaigns, mental health check services, surveys, and a gift exchange program—TwooCa aims to help employees feel more connected to their colleagues and the company

One of the standout features of TwooCa is its mental health check service powered by voice analysis technology. By encouraging continuous use, employees can easily reflect on their mental well-being while the organization gains insights into their emotional changes. This proactive measure helps bridge the communication gap and fosters an environment where mental health is openly discussed and addressed.

Additionally, internal campaigns are streamlining communication between employees, promoting mutual understanding, and establishing a supportive workplace culture. The survey feature serves to understand employee perspectives while minimizing burdens, allowing for feedback that can be valuable for training initiatives.

Insights from the Management

Yoshiki Matsuba, Haken Lab's Sales Manager, emphasized the importance of this initiative. He noted, "Given our business model, employees often work in isolation, which can hinder the overall engagement. We believe that TwooCa will be a pivotal tool in recognizing changes in mental health that might be overlooked during regular communication. Our focus is to first implement it among our employees and later expand its availability to the entire staff. Creating a safe and supportive environment is essential for our company, and we aim to facilitate more connections, regardless of physical location."

What is TwooCa?

TwooCa represents a comprehensive suite of services provided by Kort Valuta, featuring a Visa-enabled employee ID that supports cashless transactions. It allows every employee and member—limited to those residing in Japan—to utilize this prepaid card. Through TwooCa, employees can exchange points earned from daily contributions for electronic money, leading to incentive-based engagement. It’s designed on the belief that caring for employees not only enhances their lives but also uplifts the organization’s value.

The services cater to various aspects of employee welfare, contributing to healthier lifestyles and improving overall job satisfaction. An example of this is the closed mall function where only employees can access exclusive offers. The voice-activated mental health check service is another innovative addition, helping employees track their well-being effortlessly.

Future Endeavors

Haken Lab plans to harness the capabilities of TwooCa to deepen employee connections, encourage open dialogues about mental health, and build a community where all staff members feel valued. As remote work and diverse employment formats continue to evolve, creating systems that enhance engagement and well-being becomes increasingly vital.

This commitment demonstrates Haken Lab's dedication to bridging gaps between employers and employees, ultimately promoting a healthier workplace culture. The company's initiatives, paired with TwooCa's robust features, promise an improved experience for employees across all job sectors.

Company Overview

Haken Lab Co., Ltd.

• - Website: haken-lab.com
• - Location: Toride City, Ibaraki
• - CEO: Ginji Matsuba
• - Business Focus: Staffing solutions for convenience stores.

Kort Valuta Co., Ltd.

• - Website: kortvaluta.com
• - Location: Shibuya, Tokyo
• - CEO: Hideki Shibata
• - Business Focus: Issuing, managing, and operating various cards, and developing smart rings.