#USA #New York #hospitality technology #Mews #Preferred Hotels

Mews and Preferred Hotels & Resorts: A New Partnership

Mews, a leader in hospitality technology, has recently announced an alliance with Preferred Hotels & Resorts, the world’s largest independent hotel brand. This collaboration marks Mews as the latest addition to the Preferred Hotels Alliance Partner Program, aimed at streamlining operations for independent hotels worldwide.

With this new partnership, the members of Preferred Hotels & Resorts located in North America and the EMEA region can access Mews' advanced AI-driven hotel management system at preferential rates. This system integrates essential functions such as Property Management System (PMS), Point of Sale (POS), Revenue Management System (RMS), room service, and payment processing, into a single, interconnected platform.

Mews’ technology helps hotel teams reduce manual tasks, allowing them to focus on delivering exceptional guest experiences. As Michael Osgood, Vice President of Preferred Hotels & Resorts explains, “Our members express a desire to manage their operations effectively while maintaining their unique hotel identity. Mews provides them with a unique, connected system for front desk operations, payments, and guest experiences.”

This partnership comes at a time when many independent hotels operate with small teams, where every wasted hour due to inefficient systems translates into less time available for guest interactions. As Matt Welle, CEO of Mews, states, “Mews allows hotel staff to dedicate more time to their guests, resulting in enriched customer relationships.”

Currently, over 15 premium independent hotels under the Preferred banner have adopted Mews, including renowned properties such as Maison Albar – Le Victoria and Hotel des Grands Voyageurs. The revenue manager of Maison Albar, Inès Delaval, commented on the platform, saying, “Mews has proven to be an excellent asset for our daily operations. The platform is easy to use, intuitive, and comprehensive, allowing us to focus on delivering exceptional guest experiences.”

For hotels interested in Mews, representatives from Preferred Hotels or Gari Poniatowski from Mews can be contacted directly. This alliance not only broadens resources available to the Preferred Hotels portfolio, which features over 650 hotels across 80 countries but also positions Mews as a cornerstone of technological integration in the hospitality industry.

About Mews

Mews is recognized globally for revolutionizing hotel management through its AI-powered systems, enabling teams to automate repetitive tasks while focusing on what matters most: creating memorable guest experiences. With a customer base exceeding 15,000 across 85 countries, Mews has been awarded the Best PMS for three consecutive years (2024, 2025, 2026) and was recognized as a top workplace in Hotel Tech for six years running.

About Preferred Hotels & Resorts

Preferred Hotels & Resorts boasts an impressive portfolio of over 650 luxury hotels, resorts, and residences across the globe. The brand is committed to providing discerning travelers with unique, high-end experiences aligned with their lifestyles. Adhering to the Integrated Quality Assurance Program (IQAP), each property must meet stringent performance standards to ensure unparalleled service and quality.

This innovative partnership is set to enhance operational efficiencies and guest satisfaction in the evolving landscape of the hospitality sector, thereby solidifying both Mews and Preferred Hotels & Resorts as leaders in their respective fields.