Hexaware Technologies Expands Global Presence with New Cairo Delivery Center
Hexaware Technologies, a leading global provider of IT and digital solutions, has marked a significant milestone in its global expansion by establishing a new delivery center in Cairo, Egypt. This latest addition to their delivery network is poised to enhance their service capabilities in the region, particularly catering to customers in Egypt, the Middle East, and key European markets.
The newly inaugurated center, situated in one of Cairo’s major tech parks, aims to provide multilingual customer experience services in Arabic, English, and several prominent European languages. The strategic location of this center not only positions Hexaware to leverage Egypt's robust educational system and the abundance of multilingual talent but also capitalizes on the country's favorable time zone for global operations. By collaborating with local universities, Hexaware seeks to build a strong talent pipeline for future growth, thereby localizing their services effectively.
Amrinder Singh, Hexaware’s President and Head of EMEA and APAC, emphasized the importance of this expansion, stating that the Cairo delivery center signifies the company's entry into a new geographical territory, further solidifying its presence in Egypt. Singh highlighted that the access to a large pool of skilled professionals alongside advanced infrastructure enables deeper collaboration with clients as they look to grow their businesses in the region.
In addition to strengthening customer relations, this Cairo center is set to align with Hexaware’s AI-driven delivery model, merging automation, analytics, and generative AI with a team of qualified specialists. Such an approach is designed to enhance the customer experience while ensuring resilience in service delivery.
Shyam Mansukhani, Vice President and Chief Operating Officer at Hexaware, reiterated the company’s long-term commitment to Cairo. He pointed out that the local ecosystem facilitates innovative approaches to customer service, thereby boosting operational resilience. The firm’s broader expansion strategy is focused on creating modern, digital-first centers in key global locations, emphasizing the importance of enhanced customer experiences.
Hexaware continues to be a transformative player in the IT services industry, focusing on empowering businesses to achieve large-scale digital transformations swiftly. Every day, the dedicated team at Hexaware strives to innovate, ensuring high-quality technology and process solutions.
For additional information on Hexaware and its offerings, including the latest services from their Cairo Delivery Center, you can visit their official website at Hexaware.com. With their commitment to client transformation and innovation in the tech sphere, Hexaware is well-positioned to lead in delivering effective digital solutions globally.
The newly inaugurated center, situated in one of Cairo’s major tech parks, aims to provide multilingual customer experience services in Arabic, English, and several prominent European languages. The strategic location of this center not only positions Hexaware to leverage Egypt's robust educational system and the abundance of multilingual talent but also capitalizes on the country's favorable time zone for global operations. By collaborating with local universities, Hexaware seeks to build a strong talent pipeline for future growth, thereby localizing their services effectively.
Amrinder Singh, Hexaware’s President and Head of EMEA and APAC, emphasized the importance of this expansion, stating that the Cairo delivery center signifies the company's entry into a new geographical territory, further solidifying its presence in Egypt. Singh highlighted that the access to a large pool of skilled professionals alongside advanced infrastructure enables deeper collaboration with clients as they look to grow their businesses in the region.
In addition to strengthening customer relations, this Cairo center is set to align with Hexaware’s AI-driven delivery model, merging automation, analytics, and generative AI with a team of qualified specialists. Such an approach is designed to enhance the customer experience while ensuring resilience in service delivery.
Shyam Mansukhani, Vice President and Chief Operating Officer at Hexaware, reiterated the company’s long-term commitment to Cairo. He pointed out that the local ecosystem facilitates innovative approaches to customer service, thereby boosting operational resilience. The firm’s broader expansion strategy is focused on creating modern, digital-first centers in key global locations, emphasizing the importance of enhanced customer experiences.
Hexaware continues to be a transformative player in the IT services industry, focusing on empowering businesses to achieve large-scale digital transformations swiftly. Every day, the dedicated team at Hexaware strives to innovate, ensuring high-quality technology and process solutions.
For additional information on Hexaware and its offerings, including the latest services from their Cairo Delivery Center, you can visit their official website at Hexaware.com. With their commitment to client transformation and innovation in the tech sphere, Hexaware is well-positioned to lead in delivering effective digital solutions globally.
Topics Business Technology）
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