Athena Security Unveils Cutting-Edge Detection Tech to Combat Data Breaches at BPOs

Athena Security Unveils Cutting-Edge Detection Technology for Enhanced Privacy



In a groundbreaking development aimed at bolstering information security, Athena Security, a prominent name in AI-driven physical security solutions, has launched its "Cell Phone and Smart Glass Detection System". This innovative solution is tailored specifically to address the escalating challenges faced by Business Process Outsourcing (BPO) companies and call centers grappling with the dire threats posed by unauthorized recording devices.

Data breaches continue to plague organizations worldwide, with a recent report from IBM revealing that the average global cost of a data breach has reached a staggering $4.88 million. The threats posed by smartphones and smart glasses, which can easily record sensitive information unnoticed, highlight the urgency for enhanced security measures. Athena Security's new technology promises to provide an invaluable line of defense against these risks, ensuring that compliance with stringent regulations like PCI and HIPAA is maintained.

Advanced AI-Powered Detection


The Cell Phone and Smart Glass Detection System utilizes advanced artificial intelligence, akin to the technology powering the company's existing Weapon Detection System (WDS). This pioneering approach identifies both visible and concealed electronic devices, empowering security personnel to take proactive measures against unauthorized usage within sensitive areas.

Lisa Falzone, co-founder and President of Athena Security, emphasized the importance of this new system: "Call centers and BPOs are prime targets for hackers and data breaches. Our technology not only mitigates risks but fortifies customer trust by safeguarding their confidential information."

Comprehensive Analytics and Reporting


Athena's detection system is not only about identifying threats in real time; it also integrates seamlessly with the organization’s security analytics platform. This integration offers comprehensive reporting capabilities, with features such as:

  • - Device Detection Reports: Every incident is meticulously logged, detailing the classification and location of the detected device. This data can be filtered by various parameters for deeper insights.

  • - Access Control Integration: The system can initiate access control actions, such as locking doors when a restricted device is detected, ensuring sensitive areas are immediately secured.

  • - Automated HR Notifications: In cases of policy violations, HR or compliance officers receive real-time alerts, enabling prompt internal responses to address breaches.

  • - Incident Reports (IR): Detailed reports of attempted breaches include captured visuals and contextual data, forming a complete record of each event for compliance review.

  • - Performance Dashboards: Real-time metrics track detection accuracy and trends, aiding in validating processes and generating auditable trails.

Protecting Trust and Ensuring Compliance


Unauthorized recordings can lead to catastrophic repercussions: hefty fines, loss of sensitive data, and detrimental impacts on corporate reputation. With Athena Security's Cell Phone and Smart Glass Detection System, call centers can adopt a proactive approach to security, ensuring that operations are carried out in a compliant and trusted environment.

As the threat landscape continues to evolve, Athena Security remains committed to pioneering innovative solutions that protect people and data through intelligent applications. Headquartered in Austin, Texas, and with locations in San Francisco and Jacksonville, the company continuously seeks to redefine the boundaries of security technology.

This latest release underscores Athena's mission to combat privacy risks and enhance the security protocols of organizations amidst complex regulatory environments. For more information about Athena Security and its innovative offerings, visit www.Athena-Security.com.

Topics General Business)

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