#Japan #Tokyo #Data Transformation #Pendo.io Japan #PendomoniumX

Pendo.io Japan Hosts PendomoniumX Tokyo

Pendo.io Japan, a Tokyo-based company, is set to hold the "PendomoniumX Tokyo - Data×AI Transformation JAM 2025" event on July 2, 2025, at the Akasaka Intercity Conference Center. The event will feature leading executives and experts from around the world discussing innovative strategies to maximize customer experience value through the effective use of data and AI.

Event Details

• - Date: July 2, 2025 (Wednesday) from 13:30 to 19:00 (Registration starts at 13:00)
• - Venue: Akasaka Intercity Conference Center, the AIR 3F & 4F
• - Organizer: Pendo.io Japan
• - Participation Fee: Free (Advance registration required)
• - Sponsors: Google Cloud Japan LLC, Itochu Techno-Solutions Corporation
• - Media Sponsors: JBPress, Japan Innovation Review
• - Target Audience: Management levels in departments such as general management, corporate planning, information systems, DX, business development, and marketing; decision-makers from SaaS companies.

Registration Information

Participants can register in advance through the following URL: Advance Registration.

Purpose of the Event

In an era where technological innovation accelerates rapidly and competitive landscapes become increasingly intense, the need to redefine customer-centric values has never been more crucial. The strategic utilization of data is the key to achieving this objective. Companies must now collect, integrate, visualize, and analyze data from various users, including customers and employees, to deepen their understanding of individual needs. Building an organizational structure that enables swift and appropriate decision-making based on this data is essential for sustainable growth. AI plays a central role in this transformational journey.

During the event, leaders driving enterprise transformation with technology will join to discuss strategies and practices aimed at maximizing customer experience value through data and AI. The discussions will center around creating a future where digital collaboration and data-driven decision-making are commonplace.

Highlights of the Event

The event will kick off with a keynote titled "Taking User Experience to the Next Level: Data and AI as Your Strongest Business Partners." This session will showcase practices that enhance experiential value at postal services, and provide insights into how AI research can forecast future trends. The key to evolving in harmony between people and technology will be explored through the intersection of strategy, field experiences, and technical insights.

Following the keynote, various breakout sessions will feature digital transformation (DX) leaders from diverse industries sharing real-world practices that stem from their frontline experiences.

• - Breakout Session 1 (15:00 - 15:50): Behind the Scenes of Choosing Products: Customer-Centric vs. Data-Driven Practices. Here, participants will learn what is needed to grow businesses around customer understanding in a rapidly changing market.
• - Breakout Session 2 (15:00 - 15:50): Transformation Starting from the Ground Up: How to achieve frontline-driven change through business improvement and data utilization. Leaders from various industries will share the real approaches facing challenges and overcoming obstacles.
• - Breakout Session 4-1 (16:05 - 16:30): Transforming Agency Support through AI and Visualization. This session will explore how digital support practices aimed at over 10,000 sites can balance UX improvements with efficiency.
• - Breakout Session 4-2 (16:30 - 16:55): Evolving Store Experiences through New Work Designs. This discussion will focus on how to balance job redesign with enhancing experience quality, presenting a new standard for frontline-driven change.

As we navigate an era where data and technology drive progress, it's crucial to be equipped with the power to realize change. Join us for insightful connections that blend practical knowledge with future-oriented perspectives at this essential event.

About Pendo

Pendo is dedicated to improving software experiences worldwide. Our Software Experience Management (SXM) platform enables organizations to enhance user experiences without replacing existing software. Founded in 2013 in Raleigh, North Carolina, Pendo provides companies of all sizes with the tools needed to drive product-led revenue, create efficient processes, and empower employees. Our valued customers include leading global companies like Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. The Japan subsidiary, Pendo.io Japan, was established on November 1, 2020.

For more information, visit our official website: Pendo Official.