#Japan #Tokyo #plus Baton #Tepec #Health Portal

Tepec Brings Tailored Health Consulting with Plus Baton

Tepec Inc., headquartered in Taito, Tokyo, has recently announced the launch of its healthcare service site, Plus Baton, to over 200 health insurance associations as of April 2026. The portal, which provides access to 24-hour health consultations, psychological counseling, and second opinion arrangements, aims to make health management more accessible and personalized for users and their families.

With a focus on making health consultations more user-friendly, Plus Baton stands out for its flexibility. Users can choose between texting and voice options when consulting with healthcare professionals. If someone prefers a human touch, Plus Baton offers various means of communication including text-based inquiries through nurse chat services and chatbot health consultations. Additionally, for those who wish to speak directly, a 24-hour telephone health consultation service is also available. Users can easily find medical facilities through a straightforward map search feature, enhancing their autonomy over health management.

Diverse User Needs

The decision to expand Plus Baton's availability follows the success it has enjoyed since its inception in 2022, where it was initially launched for private insurance subscribers. So far, over 290,000 individuals have benefitted. The consulting methods adopted by users vary widely; some prefer using phone calls or text messaging to reach out, while others like to search for information online before making an actual consultation.

To cater to these diverse preferences, Plus Baton empowers users to choose the method that suits them best. This reflects a growing trend where users opt to first gather online information before reaching out to healthcare professionals. The flexibility of Plus Baton enables users to gradually access the support they need in a manner that feels comfortable for them.

Commitment to Healthcare in the AI Era

As Tepec continues to develop the Plus Baton platform, it remains committed to balancing technological efficiency with human expertise in healthcare. In an era increasingly dominated by AI, Tepec emphasizes the importance of medical professionals in providing support, ensuring that users receive the right amount of health guidance that meets their unique needs.

Founded as a pioneer in 24-hour health consultancy in 1989, Tepec has built a contact center operated by qualified healthcare professionals, including doctors and nurses. The company's initiatives aim at addressing various social challenges within the health and medical sectors, from providing second opinion services to mental health counseling and preventing the exacerbation of lifestyle-related diseases. It has been recognized as a 'Health Management Excellent Corporation' for ten consecutive years since 2017.

For more information about the Plus Baton portal, visit Plus Baton or watch a comprehensive overview on (this YouTube link). As health care needs continue to evolve, Tepec is dedicated to providing the right support at the right distance, ensuring that health care remains accessible and effective for everyone.