Luup Revamps Subscription Benefits with Extended Ride Reservation Time

Luup Subscription Plan Update

In an exciting update for its subscribers, Luup, a leader in micro-mobility sharing in Japan, announced that starting from July 8, 2026, they will extend the ride reservation time from 10 minutes to 20 minutes. This change is aimed at providing users with increased convenience and planning flexibility when booking their rides.

Background on Luup

Founded in July 2018, Luup is on a mission to create an infrastructure that transforms urban environments into more accessible areas. With operations across 21 prefectures and a total of 72 cities and towns, Luup offers a range of micro-mobility options, including electric kickboards and bikes, catering to various daily travel needs such as commuting, shopping, and tourism.

The company understands the importance of making urban transport seamless and is dedicated to alleviating mobility challenges faced by citizens across Japan. With this latest feature, they aim to enhance the user experience for Luup's subscription plan holders.

New Subscription Features

Starting from July 8, 2026, existing subscribers to the Luup service will benefit from the extended reservation time. This new policy applies to all areas where Luup operates, allowing users to better prepare for their journeys and manage their time more effectively.

Key Details of the Update:

- Launch Date: July 8, 2026
- New Reservation Time: 20 minutes (up from 10 minutes)
- Applicable Areas: Nationwide service regions for Luup
- Who Benefits: All current Luup subscription plan members

Additionally, from July 8 to July 22, 2026, Luup will allow non-subscribers to take advantage of the 20-minute reservation feature as part of a promotional campaign aimed at introducing potential customers to the subscription plan's benefits.

Subscription Plan Overview

The Luup subscription plan operates on a monthly basis and is designed specifically for frequent users of the service. For subscribers, the ride rates are significantly more economical, with charges set at 200 yen for every 30 minutes, compared to the regular fee of 650 yen for the same duration. With this update, subscribers will enjoy not only reduced costs but also more freedom in planning their rides with the enhanced reservation capabilities.

The company is committed to continuously improving its subscription services and will regularly assess potential updates and enhancements to better serve its users.

Operational and Usage Notes

Users are encouraged to keep updated on the reservation function through the Luup application, where detailed conditions and further information can be found. It's essential to note that the reservation feature may vary based on vehicle availability and specific areas. Users may also face temporary unavailability due to connectivity or technical issues. The company suggests checking the app for the latest guidelines.

Luup’s ultimate goal remains focused on improving urban transportation and enhancing user convenience, paving the way for a future where micro-mobility solutions are integrated into daily urban lifestyle seamlessly.

For more information on the subscription plan and how to sign up, users can visit the Luup Help page.