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EnigmaSoft Secures SpyHunter Users Against Payment Processing Challenges

In a surprising turn of events, Digital River GmbH, a payment processing partner for EnigmaSoft, recently filed for insolvency. This announcement has raised concerns among SpyHunter customers regarding their subscription services and ongoing malware protection. However, EnigmaSoft has swiftly addressed these concerns, assuring its users that their subscriptions remain valid and that they will not lose their essential malware protection.

EnigmaSoft, known for its highly acclaimed SpyHunter anti-malware application, had a long-standing partnership with Digital River, which had been in place for nearly two decades without disruption. As the news of Digital River’s bankruptcy broke, EnigmaSoft acted quickly to implement measures that would guarantee continued service for their customers.

Key Developments Following Digital River’s Bankruptcy

Despite the unfortunate circumstances surrounding Digital River, EnigmaSoft emphasized that their operational integrity and commitment to product development remain firmly intact. The company has reassured SpyHunter users that their current subscriptions are fully active and their cybersecurity remains uncompromised.

To facilitate a seamless transition during this period, EnigmaSoft has introduced a simple process for updating payment methods. Customers can easily access an in-app form to modify their payment details and ensure future subscriptions are processed without issues. In addition, for those seeking assistance, EnigmaSoft offers customer support through their HelpDesk or via direct email communication.

Addressing Customer Concerns

Recognizing that some misleading notifications may have circulated post-bankruptcy announcement, EnigmaSoft has taken it upon themselves to clarify these misunderstandings. They’ve reassured all users that their SpyHunter software is actively protecting against malware threats and has not been canceled. The company acknowledges that certain steps must be taken by customers to ensure uninterrupted service moving forward.

While EnigmaSoft is not responsible for the restructuring efforts being imposed by Digital River, they have expressed regret for any confusion or inconvenience caused by this unprecedented situation. They encourage users to remain proactive by updating their payment information and reaching out for support if needed.

For additional details regarding the implications of Digital River’s bankruptcy, customers can visit the relevant updates provided by the company.

About EnigmaSoft

EnigmaSoft Limited, based in Dublin, Ireland, specializes in developing reliable security solutions, making its mark primarily with SpyHunter’s effective malware protection. With a commitment to customer satisfaction, EnigmaSoft remains focused on providing robust security solutions amidst external challenges.

As the digital landscape continues to evolve, EnigmaSoft’s dedication to maintaining the integrity of its products and protecting its users remains unwavering. Customers can continue to rely on the proven capabilities of SpyHunter while benefitting from and adapting to the recent changes in payment processing channels.