#Insurance Technology #Crum & Forster #SS UP

Crum & Forster's Surplus & Specialty Division Achieves Recognition for Transformative Technology

Crum & Forster's Surplus & Specialty (S&S) Division has made waves in the insurance industry by winning the 2025 Datos Insights Insurance Technology Impact Award, in recognition of their innovative Surplus Specialty Underwriting Platform (SS UP). This internal solution has revolutionized how Crum & Forster processes underwriting tasks, making its operations not just better but smarter.

The Datos Insights awards acknowledge exemplary technological innovations in the financial services sector. It shines a light on those who exceed conventional benchmarks by employing technology to pioneer groundbreaking products and services. Crum & Forster's achievement highlights its commitment to leveraging technology to enhance operational efficiency and customer service.

Since its rollout in early 2024, SS UP has streamlined numerous workflows and automated traditionally manual processes. By incorporating advanced technologies like generative AI and Optical Character Recognition, the platform has greatly reduced the time taken to issue quotes by as much as 35%. This significant improvement in performance is accompanied by heightened data accuracy, empowering underwriters to oversee their portfolios with greater efficiency.

Bryan Brizzi, the Chief Digital Officer of Crum & Forster's S&S Division, expressed his pride in the award, stating, "This recognition validates the incredible effort and vision of our technology and underwriting teams, who have collaborated to rethink how our division operates. SS UP represents a cultural shift, enabling us to utilize innovation more effectively to empower our employees, enhance responsiveness, and deliver superior results for our clients and partners."

Crum & Forster has a storied history, dating back to its founding in 1822, making it one of the oldest insurance companies in the United States. Over the years, it has adapted to changing market conditions and technological advancements, proving itself as a leader in specialty insurance products through both admitted and surplus lines. In 2024 alone, the company recorded a gross written premium of $5.7 billion and boasts an impressive