Rooter Hero Plumbing & Air Launches Service Hero Department
In an effort to better serve its customers, Rooter Hero Plumbing & Air, a well-respected HVAC and plumbing service provider, has recently announced the launch of its new division, the Service Hero department. This strategic move aims to convey the comprehensive range of services now available to both residential and commercial clients across several locations in California and Arizona.
Based in Los Angeles, Rooter Hero has established itself as a leading provider of plumbing and drainage services since 2011. With a commitment to quality and customer satisfaction, the company has decided to further expand its offerings by incorporating HVAC services into its repertoire. The new Service Hero department will operate in major regions including Alameda County, Orange County, Los Angeles County, East Bay, Inland Empire, La Habra, Sacramento, San Diego, San Fernando Valley, San Gabriel Valley, and San Jose, California.
CEO John Akhoian emphasized the significance of this initiative, stating, "While we still offer our world-class plumbing services to both residential and commercial clients, the addition of HVAC services allows us to provide even more to our customers, and we want to reflect that in our branding."
The establishment of the Service Hero department is not just a rebranding exercise; it is part of Rooter Hero's broader strategy to enhance customer experience. This initiative ensures that customers can easily identify which locations offer the specific HVAC and plumbing services they require. Akhoian reassured clients that the cherished Rooter Hero name will remain intact, representing the trusted plumbing services customers in California and Arizona have come to rely on.
Over the years, Rooter Hero has expanded significantly to serve over 13 markets in California and Arizona. In 2019, the company took a notable step in its growth by acquiring four locations in Phoenix, Arizona, alongside another location in San Jose, California. This acquisition marked Rooter Hero's entry into the heating and air conditioning sector. By May 2023, the company had successfully expanded its HVAC services to all locations within Los Angeles County, further enhancing its service offerings.
"Expanding the Rooter Hero brand has been a priority for us, and adding HVAC repair and maintenance to our service roster was a natural progression," Akhoian remarked. This forward-thinking approach is reflective of the company's commitment to providing comprehensive plumbing and HVAC solutions tailored to the needs of its diverse customer base.
In addition to their emphasis on quality service and a seamless customer experience, Rooter Hero Plumbing & Air offers 24/7 emergency services to ensure that both residential and commercial clients can rely on them whenever urgent plumbing or HVAC issues arise.
For anyone interested in learning more about Rooter Hero's innovative approach to plumbing and HVAC services, additional information can be found by visiting their website at
rooterhero.com. As the company continues to grow and adapt to the evolving needs of its clients, it promises to remain a steadfast ally in ensuring comfort and functionality within homes and businesses alike. The launch of the Service Hero department is indeed an exciting development for both the company and its valued customers, signaling further dedication to service excellence across California and Arizona.