Recap of the 12th EC Business Exchange Event
On January 29, 2026, Marketing Association Inc. hosted the 12th EC Business Exchange event in Tokyo, Japan. This event, co-hosted with True Consulting, E-Store Co., Ltd., Mattrz, and Open Log, aimed at providing an invaluable platform for E-commerce businesses to exchange information and insights while connecting directly with industry experts.
What is the EC Business Exchange?
The EC Business Exchange is designed for those facing challenges with sales and customer acquisition on their E-commerce sites. It caters to those who may be struggling due to limited resources and those looking to learn more about effective E-commerce management. With specific themes for each event, we hold seminars while fostering an environment for casual information exchange.
Our company specializes in customer support and order processing services tailored for online retailers.
Industry-Leading Service: EC Saporoji Plus
Having over ten years of expertise, our EC support service, EC Saporoji Plus, provides comprehensive solutions, including email and phone support, order processing, call center services, and follow-up calls, ensuring a seamless operation for E-commerce businesses 365 days a year.
Flow of the Event Day
1. Opening Greetings and Introduction
2. Service Introduction by Marketing Association Inc.
3. Seminars by:
- True Consulting
- E-Store Co., Ltd.
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Break (5 minutes)
- Mattrz
- Open Log
4. Networking Session
5. Closing Remarks
Event Highlights
The event was packed with mini-seminars focused on strategies for achieving sales growth in 2026. Attendees had the chance to learn key tactics from E-commerce industry leaders and engage in open discussions.
Service Introduction
To kick off the event, Marketing Association Inc. presented its services designed for E-commerce operators.
Seminars
The seminar theme,
Strategies to Win in 2026, was presented by four renowned companies in the industry:
- - True Consulting: Their seminar on "EC x Lanchester Strategy" highlighted a model for sustained profitability derived from data garnered from 3,000 companies.
- - E-Store Co., Ltd.: This seminar delved into future trends, guiding attendees on effective E-commerce management strategies for 2026.
- - Mattrz: It tackled the pressing issue of customer conversion, sharing cutting-edge know-how on web customer interaction and EFO strategies to retain potential buyers on the site.
- - Open Log: They presented a strategy on "From F to 2, Transformational Strategy" aimed at enhancing repeat sales through exceptional logistics services.
Each expert provided concrete solutions to challenges that E-commerce operators currently face, which resonated well with the audience.
Networking Session
Post-seminars, attendees enjoyed a networking session where they could interact freely, share business cards, and foster connections. Complimentary catering and drinks encouraged a casual and engaging atmosphere. Many attendees expressed that they found the exchange to be a significant opportunity to connect, share challenges, and discuss the latest trends.
Feedback from Attendees
The responses from participants were overwhelmingly positive:
- - "I gained valuable insights that will contribute to our sales growth in 2026."
- - "It was a rare occasion to network with fellow E-commerce operators and exchange business cards."
- - "I found clear solutions to the challenges we’ve been facing."
We sincerely thank all attendees for making the event a success!
Looking Ahead
With the 12th EC Business Exchange a resounding success, we are excited to announce that we will continue hosting these events regularly. The next one is scheduled for April 2026! Keep an eye on our website for updates and registration information.
More Information
About EC Saporoji Plus
Explore our service offerings here:
EC Saporoji Plus Services
We handle the complete range of tasks related to E-commerce operations, including customer communications, order processing, and providing a 24/7 service designed to streamline your online business.
Company Overview
- - Company Name: Marketing Association Inc.
- - CEO: Hirokazu Nakazono
- - Location: 1-1-15 Ikebana, Taito-ku, Tokyo
- - Capital: 17.5 million yen
- - Business Scope: Call center outsourcing, and E-commerce operational support, along with BPO services.
Corporate Website: