Edward Fenton Appointed as Vice President for AI and Digital Transformation at Graybar
In a strategic move to revolutionize its operational frameworks, Graybar has announced the appointment of Edward Fenton as the new Vice President for AI and Digital Transformation as of July 1, 2025. Graybar, well-respected in the distribution of electrical and industrial products, has recognized that the future of business relies heavily on technological advancements. With this appointment, the company plans to enhance its AI capabilities and drive digital transformation efforts that will ultimately benefit its customers.
Edward Fenton is no stranger to technological deployments. He previously held the position of Vice President of Customer and Field Platforms at Ecolab, where he significantly contributed to enhancing customer technologies and digital strategies. His vast experience also includes crucial roles focused on digital solutions and customer engagement technology at Univar. Fenton's academic background is grounded in information technology, having earned his degree from Purdue Global, evidencing a strong foundation for leading technological innovations at Graybar.
"As Graybar moves forward with our multi-year business transformation, we are investing in artificial intelligence and leading-edge technologies that will shape the way we work and serve our customers," commented Bill Mansfield, Graybar's Senior Vice President of Strategy and Business Development. The company acknowledges that to stay competitive in today's rapidly evolving market, leveraging AI and digital tools is essential. Fenton's vast experience in distribution, IT, and customer experience positions him perfectly to steer Graybar’s AI strategy.
Fenton will not only be responsible for the integration of AI into Graybar’s operations but will also play a key role in supporting the next phases of initiatives like Graybar Connect, aimed at amplifying the customer experience while accelerating growth strategies for the organization. This reflects Graybar's commitment to not just keeping pace with industry trends, but setting them, ensuring they are equipped with the best tools and technologies available.
Graybar's ongoing dedication to enhancing customer service is evident through its expansive network of over 350 distribution facilities across North America. This extensive reach allows them to stock and sell top-quality products from thousands of manufacturers, ensuring that they can meet the varied needs of their clientele regarding electrical and industrial products.
As a Fortune 500 corporation and one of the largest employee-owned companies in North America, Graybar is at the forefront of the distribution business, specializing in not only supply chain management but also logistics services that guarantee efficiency and speed in serving their customers. Fenton’s new role signifies a pivotal step forward for Graybar as it aims to bolster its service delivery and operational capabilities with advanced technologies.
This transformative phase is set to reinforce Graybar’s reputation as a leader in their industry, ensuring they continue to empower, network, automate, and secure their facilities effectively. Prospective stakeholders and customers can stay informed on Graybar’s initiatives through their website at www.graybar.com or by contacting them at 1-800-GRAYBAR for any inquiries regarding their services.
As the industry navigates through an era defined by rapid technological evolution, the implications of Fenton’s appointment are significant as Graybar positions itself to harness the vast potential of AI in reshaping its services for better efficiency. This reinforces the company's approach to use digital transformation as a catalyst for enhanced customer engagement and experience.