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BMO Launches 'Return on Intelligence' Podcast Series

BMO Financial Group has launched an exciting new podcast series titled 'Return on Intelligence', hosted by Dr. Kristin Milchanowski, the Chief AI and Quantum Officer. The series aims to delve into the transformative potential of artificial intelligence (AI) and quantum computing, discussing how organizations can leverage these technologies to make impactful and informed decisions in the business landscape.

As technology continually evolves, the challenges and opportunities presented by AI and quantum innovations become increasingly critical. In this podcast, Dr. Milchanowski will engage in conversations with leaders from technology and business sectors, exploring their insights and experiences regarding the integration of AI and quantum technologies into their operational frameworks.

The episodes will focus on moving beyond experimental phases and into practical applications. Leaders featured in the podcast will share their strategies for embedding AI into decision-making processes, governance models, operating frameworks, and talent management. The conversations will highlight pivotal leadership choices that foster real-world implementations. Dr. Milchanowski emphasizes that "the discussion surrounding AI needs to shift from tools to tangible outcomes," aiming to bring awareness to how effective governance, investment strategies, and trust-building measures can translate into sustained competitive advantages.

Steve Tennyson, BMO's Chief Technology Operations Officer, adds that the podcast is reflective of BMO's disciplined methodology in adopting AI and quantum technologies. He states, "By prioritizing solid governance, setting clear objectives, and integrating AI seamlessly into our business practices, we ensure a responsible approach to innovation. The Return on Intelligence podcast exemplifies this essence, offering listeners actionable insights aimed at achieving success in the evolving landscape."

The inaugural episode of the series features Mona Malone, BMO's Chief Administrative Officer, who discusses the leadership decisions, talent considerations, and governance frameworks required to responsibly implement advanced technologies while ensuring trust within institutions. New episodes will be available on BMO's award-winning Markets Plus platform, as well as on major streaming services such as Apple Podcasts and Spotify.

BMO has made a name for itself in the financial industry, particularly in the domain of AI talent development, showcasing its enterprise-wide commitment to enhancing AI capabilities. With an impressive AI adoption rate of over 96% among its workforce and intelligent systems aiding both front-line and operational teams, BMO is integrating these advancements across all business aspects. The focus is on personalizing client interactions, enhancing team functionality, and automating labor-intensive processes, all under the guidance of a robust Responsible AI governance framework. This proactive scenario places BMO in a favorable position to harness AI and quantum technologies substantially, thereby streamlining their impact on operational efficiency and client satisfaction.

BMO Financial Group stands as one of North America's leading banks, holding significant assets estimated at $1.5 trillion as of the end of January 2026. Celebrating a 200-year legacy in serving clients, BMO is committed to responsible banking by embracing diversity and a broad service portfolio, spanning personal banking, commercial services, wealth management, and investment banking for nearly 13 million clients across Canada, the U.S., and select global markets. Guided by the mission to "Boldly Grow the Good in business and life," BMO strives to make a positive impact, promoting community progress, a thriving economy, and a sustainable future.

Tune in to the 'Return on Intelligence' podcast to gain insights that could redefine your understanding of AI and quantum in the modern business landscape.