Tech Mahindra and Crosscall Collaborate to Enhance AI Mobility Solutions in North America

Tech Mahindra and Crosscall's Game-Changing Partnership



In a significant move to redefine enterprise mobility, Tech Mahindra (NSE: TECHM), a global leader in technology consulting and digital solutions, has joined forces with Crosscall, a European innovator renowned for its mission-critical mobile solutions. The collaboration, announced on October 28, 2025, aims to enhance mobility solutions across North America by integrating artificial intelligence (AI) and machine learning (ML) technologies into enterprise applications.

A Focus on Intuitive Mobility Solutions


The partnership fundamentally seeks to transform how enterprises utilize mobility solutions, with a primary focus on device testing and certification. Combining Crosscall's rugged devices with Tech Mahindra's deep expertise in technology solutions creates an ideal environment for the development of sophisticated applications tailored for extreme conditions. This involves joint efforts in creating intelligent applications that enhance real-time decision-making and predictive maintenance, ensuring safety for users in challenging environments.

Manish Mangal, President and Head of the Americas Communication Business at Tech Mahindra, emphasized the importance of intelligent rugged devices, stating, "The future of rugged devices lies in their ability to serve as intelligent enablers across some of the most challenging environmental conditions." This aligns well with Tech Mahindra's goal of integrating advanced technologies to maximize the efficiency and safety of enterprise mobility solutions.

Accelerating Market Entry and Technological Innovation


To facilitate Crosscall's entry into the competitive North American market, the partnership leverages Tech Mahindra's vast ecosystem, which includes a robust lab network and established carrier relationships, particularly through its collaboration with Quality One Wireless. This synergy aims to streamline the process of device certification, enabling a quicker market entry for Crosscall products across major U.S. telecom operators.

Tech Mahindra will also benefit from an expanded device certification portfolio, gaining a strategic partner proficient in designing resistance-engineered devices and offering professional user experience (UX) designs. This collaboration allows Crosscall to utilize Tech Mahindra's extensive managed services capabilities, propelling its innovative technology focused on device durability and imperative connectivity solutions, such as private networks and enhanced multimedia broadcast services (eMBMS).

Targeting Key Industry Sectors


Both companies aim to implement joint go-to-market strategies focusing on high-demand sectors such as oil and gas, manufacturing, and telecommunications. The partnership will streamline responses to Request for Proposals (RFPs) and implement coordinated sales enablement efforts, increasing efficiency and enhancing customer interactions in these industries.

Nicolas Zibell, CEO of Crosscall, expressed his enthusiasm about the partnership, noting, "Crosscall is proud to join forces with Tech Mahindra to shape the future of enterprise mobility. Our robust hardware, combined with Tech Mahindra's digital expertise, aims to deliver mission-critical solutions that empower businesses and fuel growth across the U.S. and beyond."

Looking Ahead


This collaboration emphasizes the commitment of both Tech Mahindra and Crosscall to drive AI innovation in mobility solutions tailored for enterprises across essential industrial verticals. The integration of distinct technological ecosystems between Tech Mahindra and Crosscall will set a new standard for safety, connectivity, and operational efficiency in rugged devices designed for the enterprise market. This powerful alliance not only aims to deliver advanced technological solutions but also seeks to redefine how enterprises harness connected ecosystems to achieve optimal performance and growth in an increasingly competitive landscape.

To learn more about this innovative collaboration and the solutions offered, visit Tech Mahindra's website.

Topics Business Technology)

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